Secretary II - Career & Community Enrichment

Posting Details

Candidate(s) recommended for hire are subject to a criminal background check.

Position Information

Position Title Secretary II - Career & Community Enrichment Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for a Secretary II position in the Continuing Education for Career & Community Enrichment. . Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences, and a willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; be willing to take risks and accept responsibility for professional and personal growth.

The Secretary II will perform a variety of complex and responsible clerical duties for assigned area of responsibility; to provide a variety of detailed information to students, faculty, and staff; to maintain complex and detailed records and files related to assigned area of responsibility; and to assist staff in research, data analysis, and special projects.

This is the journey level class in the Secretarial series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the full range of general office and clerical duties assigned to classes within the series including providing detailed information to students, faculty, and staff, maintaining complex records and files, typing memoranda and correspondence, and performing difficult research and problem-solving work. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility.

We offer a valuable benefits package that includes the following:

NC State Health Plan

NC State Retirement Plan

Paid Leave

Paid Holidays

Cafeteria Plan (IRS Code Section 125)

Educational Benefits

Longevity

TRICARE Supplement Benefits

Full-time employee benefits.

Duties

Responsibilities include but are not limited to:

• Providing students and general public with educational information, providing course/program information and college policies.
• Typing, processing, and proofreading a variety of reports, letters, memos, and statistical charts; type from rough draft.
• Performing routine and complex general clerical work including filing, scheduling appointments, duplication, and processing of information, including statistical analyses of a variety of research topics.
• Researching complex problems and discrepancies in records, applications, transcripts, and institutional web pages.
• Working with other departments to coordinate events, programs, and schedules; assist in the coordination of appointments, meetings, conferences, and data collection efforts.
• Responding to complaints and requests for information regarding College and department policies, rules, procedures and web pages.
• Operating a variety of standard office and classroom equipment including computers, scanners, printers, copier equipment, audiovisual technology such as smart boards, document cameras, projectors and tablets.
• Corresponding and distributing information and files using the College's networking system.
• Assisting with registration and other customer service activities at centers and other off-campus and on-campus locations.
• Verifying time sheets and processing monthly payroll.
• Preparing required documentation for continued education courses to include: contracts, professional service agreements, work orders, audio-visual requests, room requests, and purchase orders for supplies, equipment and textbooks.
• Creating and preparing marketing materials such as brochures, flyers, handouts, and institutional web pages that are consistent with the College image and branding.
• Preparing class registration materials for records and registration office to include cover sheet, data forms and group receipts.
• Assisting in preparing and maintaining special reports and budget information for internal and external groups, agencies, and organizations.
• Performing related duties as assigned.

Minimum Qualifications

Completion of the twelfth grade, supplemented by specialized secretarial training; or equivalent.

Two years of increasingly responsible clerical experience or one year of experience and an Associate's degree in Office Technology or related field.

Preferred Requirements

An Associate's degree is preferred.

Full or Part Time Full Time College Pay Scale Minimum starting salary $38,048 annually Number of Months 12 Employee Benefits Posting Number S94-26

Posting Detail Information

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date 09/24/2026 Open Until Filled No Special Instructions to Applicants

Screening of applications will begin immediately, with an anticipated hire date of October 1st, 2026.

NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

" Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension"

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?
• FTCC Website
• Indeed
• NCCCS System Office
• HigherEdJobs
• Social Media
• Glassdoor
• Internal Email
• Word of Mouth
• USJoblink
• Other

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents

• Certification
• Unofficial Transcripts
• Other Documents
• Certification 2
• Unofficial Transcripts 2