Sales Manager, SMB

TL;DR - Why This Role Matters This role sits at the center of Scribes high-velocity growth engine. As Manager, SMB Sales, youll lead a team of Account Executives focused on closing a high volume of new business while expanding product-led inbound demand into revenue. Your leadership will directly impact pipeline conversion, sales velocity, and scalable process development as we continue to grow Scribes massive SMB customer base.

About the Role As Manager, SMB Sales at Scribe, you will lead and develop a high-performing, fast-paced team responsible for converting inbound demand and outbound opportunities into new SMB customers.

This is a hands-on leadership role for someone who thrives in a high-velocity, metrics-driven environment, loves coaching in real-time, and knows how to build repeatable, efficient sales motions at scale.

Youll manage a team of SMB Account Executives selling into small and mid-sized businesses (<1,000 employees), where success depends on speed, sharp qualification, and consistent execution across a high-volume funnel.

Your focus will be on:

• Driving pipeline conversion and deal velocity
• Building repeatable playbooks for PLG-assisted sales
• Coaching reps on discovery, demo efficiency, and closing discipline
• Ensuring forecast accuracy across a high-activity environment

Youll partner closely with Marketing, Growth, RevOps, Product, and Enablement to optimize lead flow, improve conversion rates, and continuously refine the SMB sales motion.

Location Hybrid: Our HQ is in San Francisco, California. For this role, we expect you to live in or near San Francisco and work from the office 3 days per week.

What Makes You a Great Fit You have:

• 2-4 years of experience leading an SMB Sales team, including direct people management of at least 7 AEs and hiring in a high-growth environment
• A track record of managing reps closing $10K-$50K ARR deals with 30-60 day sales cycles
• Strong experience operating in a high-volume, fast-paced sales environment (PLG or inbound-led preferred)
• Expertise in pipeline management, conversion metrics, and activity-based forecasting
• A coaching style focused on efficiency, speed, and consistency across many deals
• The ability to grow early career sellers into high performance promotion paths
• Comfort working cross-functionally to improve lead quality, routing, and funnel efficiency

You are:

• Highly hands-on, regularly in the trenches with your team reviewing calls and deals
• Energized by fast cycles, quick wins, and iterative improvement
• Skilled at balancing volume + quality
• A builder who enjoys creating scalable systems, not just closing individual deals

About Us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently.

Were growing fast - since our founding in 2019, weve grown to over 5 million users across 600,000 businesses. Our product-led growth motion gives us massive inbound demand, and our SMB sales team plays a critical role in converting that usage into revenue.

Based in San Francisco, weve been named a LinkedIn Top Startup, are valued at over $1B, and are backed by leading investors.

️ How We Work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win together. We fully embrace the following values:

• Accelerate impact
• Raise the bar
• Make our users heroes
• Clear is kind
• Rapid learning machine
• One team one dream

Compensation OTE: $220,000-$250,000 (60/40 split) + equity (SF-based) Comp may vary based on experience and leveling.

Full-Time US Employee Benefits Include

• Incredible teammates
• Ownership mindset (equity for all employees)
• Health, dental, and vision insurance
• Flexible PTO and company holidays
• 401(k)
• Paid parental leave
• Daily catered lunches (SF-based roles)
• Commuter benefits
• Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where everyone feels supported and empowered to do their best work. We believe this benefits not only our employees but also our product, customers, and community. Scribe is proud to be an Equal Opportunity Employer.