Do you have a positive personality and a competitive spirit? What about sales or customer service experience? Are you eager to work in a highly productive and fast-paced environment? If you answered yes, then consider applying to join our motivated team as a Sales Coordinator (BDC)
Who We Are
At Reliable Cars, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Reliable Cars is absolutely critical to its success, and we’re always looking for smart, engaging, creative, and dynamic people who want to join a team where they matter.
What We Offer
Medical, Dental, and Vision Insurance
Life Insurance
401(k) Savings Plan
Closed on Sundays
Flexible Schedules
Paid Vacation
Paid Company Holidays
Paid Training
Ongoing Professional Development
Employee Discounts
Family-Friendly and Inclusive Culture
Career Growth and Internal Promotions
Custom and Competitive Wage Plans
Long-Term Job Security
Responsibilities
- Responds to customer requests from the Internet lead system and gathers information from the customer about the make, type, and quality of vehicle desired; trade-in details; the customer’s goals
- “Mines” the existing customer database for new and/or additional customer interest in additional vehicle purchases, contacting such customers by email, phone, and text messages
- Researches and develops lists of potential clients.
- Identifies and qualifies business opportunities
- Follows up on sales leads and makes cold calls to potential clients.
- Schedules an appointment with the customer to visit the dealership to meet with a salesperson who will then conduct the steps of the sale.
- Consults regularly with the Internet Director.
- Follows an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Follows a prospect development system, sends follow-up emails, and makes follow-up calls to those potential customers.
- Remains knowledgeable of new products, features, accessories, processes, etc.
- Meets or exceeds the written forecast and projection numbers.
Qualifications
- Available to work flexible hours and weekends
- Self-starter mentality and ambitious spirit preferred
- Ready to waste no time on learning new products in and out, eager to improve
- Phenomenal communication skills with customers and team members
- Professional, well-groomed personal appearance
- Clean driving record and valid driver’s license
- Willing to submit to a pre-employment background check and drug screen
Schedule: Monday - Friday (9 AM - 6 PM) with rotating Saturdays
Pay: $18 - $20 (dependent on experience and skill set)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.