| Location | Raleigh, North Carolina |
| Website | thompsoncars.com |
As a BDC Representative, you will be the first point of contact for our customers—helping schedule appointments, answering inquiries, following up with leads, and supporting our sales operations. This position is essential to our dealership’s success and offers a clear path for advancement for high performers.
Engage with customers by phone, text, email, and online inquiries
Set qualified appointments for the sales team
Follow up with prospects to maintain interest and increase show rates
Support sales consultants with information, communication, and coordination
Track interactions and appointment outcomes in the CRM
Be a positive, professional representative of Thompson Automotive at all times
Strong communication and customer service skills
Self-motivated, dependable, and enthusiastic
Ability to multitask in a fast-paced environment
Basic computer and CRM navigation skills
Prior BDC or automotive experience is a plus, but not required
We believe in rewarding performance and providing financial growth opportunities. Our BDC Representatives earn a combination of hourly pay, vehicle allowance, commissions, and performance bonuses.
This compensation plan is subject to revision at management’s discretion and does not constitute or imply an employment contract. All GM awards, contests, and time-off policies are subject to owner approval.
Supportive team environment
Opportunities for advancement
Growing dealership group
Training provided
A place where your hard work truly pays off
Thompson Automotive is an equal opportunity employer and values diversity in our workplace.