Hendrick Dodge is looking for a BDC Rep | Business Development Representative to join our dynamic Sales Team. BDC | Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads as well as confirming sales appointments and performing long-term follow-up on all unsold customers. BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
What we offer:
Competitive Wages
Paid Time Off
Room for Growth
Health, Dental, & Vision Insurance
Supportive Management Team
401k
& so much more!
What you'll do:
Effectively communicate with internet customers and prospective customers according to their preferred method of communication – phone, email, or in person
Make outbound calls to book and confirm appointments
Manage internet sales leads by continuously checking the online chat and emails, responding to inquiries immediately
Maintain excellent knowledge of all vehicle makes, models and their features
Provide the highest level of customer service to create lifelong customers
Follow up with existing and potential customers to generate leads and close sales
What we are looking for:
Successful BDC/Internet sales professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background.
Previous customer service experience
Previous call center and/or internet sales experience a plus
Comfortable making outbound sales calls
Strong communication skills in order to work most effectively with customers
Excellent organizational and account management skills
Self-motivated with exemplary follow up skills
Why Chrysler?
We are committed to serving all our customers’ sales needs with an extensive network of over 2,500 dealerships nationwide. We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing their vehicles. Across all brands, we strive to be a company recognized as a catalyst of innovation. Work with the best and be mentored by highly skilled professionals along the way. Join the Chrysler family - apply today!