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Phoenix, AZ - Immunization Records Administrative Assistant

Expert Technology Services

Phoenix, AZ

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JOB DETAILS
SKILLS
Administrative Skills, Adobe Acrobat, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Health Department, Healthcare, Information Technology & Information Systems, Legal Standards, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking, Order Delivery, Organizational Skills, Problem Solving Skills, Process Management, Public Health, Records Management, Regulatory Compliance, State Laws and Regulations
LOCATION
Phoenix, AZ
POSTED
1 day ago
Job Summary: Immunization Records Administrative Assistant

- Serve as the primary customer-facing contact for the Arizona Department of Health Services Bureau of Immunization Services.
- Manage, process, and issue immunization records to individuals and agencies in compliance with Arizona state regulations and legal standards.
- Accurately search, update, and retrieve patient data within the Arizona State Immunization Information System (ASIIS registry).
- Handle high-volume requests for records via email, fax, mail, phone, and in-person interactions.
- Provide empathetic, patient, and professional customer service, addressing complex inquiries independently once trained.
- Review, verify, and distribute immunization records while ensuring privacy and confidentiality.
- Manage the receipt, sorting, and delivery of all incoming mail, packages, and deliveries to appropriate recipients.
- Maintain strict adherence to confidentiality and privacy standards related to sensitive health information.
- Utilize MS Office (Word, Excel), Google Workspace, and Adobe Acrobat for documentation and communication tasks.
- Demonstrate strong communication skills, attention to detail, problem-solving abilities, and organizational skills.
- Prioritize tasks and multitask efficiently in a fast-paced, high-volume environment.
- Previous experience in administrative support, healthcare, or public health settings preferred.
- ASIIS registry experience and proven customer service skills are highly desirable.
- 100% onsite position; must be local and available for in-person interviews and immediate start upon offer.

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