We are looking for an outgoing, reliable, and professional Part-Time Front Desk Receptionist to join our team on Tuesdays, Thursdays and Saturdays!
This is a part-time position with the goal of becoming a full-time member of our growing team.
If you are looking for a long-term career in integrative medicine, then please reach out!
Responsibilities
- Greet patients warmly and provide excellent customer service
- Answer phone calls, text messages, and patient inquiries
- Schedule, confirm, and manage patient appointments
- Check patients in and out
- Process payments and assist with basic billing tasks
- File insurance claims, create superbills, etc
- Maintain accurate patient information and records
- Keep the reception area and treatment rooms clean, organized, and welcoming
- Assist with general administrative tasks and daily clinic operations
- Help maintain a calm, professional, and relaxing environment
Qualifications
- Previous front desk, receptionist, customer service, or healthcare experience preferred
- Excellent communication and interpersonal skills
- Friendly, professional, and patient-focused personality
- Reliable, punctual, and organized
- Comfortable answering phones and communicating with patients
- Ability to multitask and stay organized in a busy environment
- Basic computer skills
- Healthcare, acupuncture, massage, or wellness experience is aplus
- Bilingual in English and Chinese or Spanish is a plus, but not required
- Experience/certifications as Esthetician, Massage Therapist, or Medical Assistant is a plus