DoubleTree by Hilton Alana - Waikiki Beach is looking for an Overnight Manager.The 317 rooms property is located at the edge of Waikiki within a mile of Waikiki Beach the Royal Hawaiian Center and Ala Moana Center.Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits career growth opportunities and our Go Hilton travel discount program. In addition we offer free meals during shifts and discounted parking.You will find the Aloha spirit service throughout every corner of our propertyKey Qualifications1 year management background hoteltourismretail1 year hotel front desk knowledge1 year customer service backgroundStrong written verbal and interpersonal communication skills with the ability to interact effectively across all levels of the organization.Ability to prioritize tasks manage shifting deadlines.Must be highly organized team‑oriented and able to work seamlessly with senior leadership.Experience with Union environments and Hilton properties is highly preferred.Salary Range 71000 - 74000 and is based on applicable and specialized experience.Shift Pattern Overnight 10pm - 7am includes weekdays weekends and holidaysThe Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such asAccess to pay when you need it through DailyPayMedical Insurance Coverage - for you and your familyMental health resources including Employee Assistance ProgramBest-in-Class Paid Time Off PTOGo Hilton travel program 110 nights of discounted travelParental leave to support new parentsDebt-Free Education Team Members will have access to a wide variety of educational credentials through our partnership with GuildEducation including college degrees and professional certifications401K plan and company match to help save for your retirementHilton Shares Our employee stock purchase program ESPP - you can purchase Hilton shares at a 15 percent discountCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsAvailable benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.What will I be doingAs an Overnight Front Office Manager you would be responsible for assisting in the direction and administration of Front Office operations in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standardsAssist in the management of all Front Office operations to include but not limited to guest service and registration check-incheck-out room inventory and availability guest service standards and initiatives product quality cost controls and overall profitability marketing initiatives systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation.Assist in monitoring and developing team member performance to include but not limited to providing supervision conducting counseling and evaluations and delivering recognition and reward.Assist in monitoring and assessing service and satisfaction trends evaluate and address issues and make improvements accordingly.Oversee the VIP guest process including but not limited to reviewing VIP reservations and ensuring smooth check-incheck-out.Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue.Ensure team members have current knowledge of hotel products services facilities events pricing and policies and knowledge of the local area and events.What are we looking forSince being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these ValuesHospitality - Were passionate about delivering exceptional guest experiences.Integrity - We do the right thing all the time.Leadership - Were leaders in our industry and in our communities.Teamwork - Were team players in everything we do.Ownership - Were the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition we look for the demonstration of the following key attributesQualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it allLIBV1