Office Manager

Position summary

We are seeking an experienced Office Administrator to lead and proactively manage daily operations of the Houston office. This position will have a significant impact on the organization for an energetic professional dedicated to providing top-notch service as well as building and maintaining a diverse environment in which professional staff and lawyers can thrive. The position is a blend of leadership, change management, direct personnel supervision, operations, administration, facilities, events and hospitality, morale building and requires the ability/flexibility to adapt to changing priorities and demands with little or no notice. Candidates who apply should demonstrate exceptional energy, a sense of urgency, commitment to service excellence, a spirit of continuous improvement, and the desire to develop a team of diverse support staff professionals.

Job duties and responsibilities

• Provides guidance to office lawyers and professional staff and fosters a culture of service excellence
• Identifies and implements creative solutions to enhance productivity, efficiency, and effectiveness of support.
• Proactively works with lawyers and others to ensure their needs are met and exceeds expectations now and in the future
• Manages support assignments to ensure effectiveness and balance. Analyzes workload allocation on a regular basis
• Ensures the office is well-organized and that it maintains the appropriate staffing levels
• Work with Global Security Team to establis and implement local security protocols and procedures esuring safety of local facilities, equipment and personnel
• Leads local emergency response and business continuity efforts
• Manages office budget, expenses and identify opportunities for cost savings
• Examine office operations and activities with respect to best practices and make recommendations or implement changes to enhance efficiencies, effectiveness and promote continuous improvement
• Solve day-to-day problems independently in conjunction with others
• Manage HR functions including interviewing and hiring professional and operations staff, conducting new hire orientation, conducting annual performance reviews, and compensation recommenations, approvals of timesheets for non-exempt perosnnel, and other duties as needed; liaise and report in real-time to HR Business Partners on employment performance issues.
• Plans and oversees execution of office events and community support initiatives
• Assist with real estate projects such as lease review and negotiations, sublease agreements, space allocation, office renovations/build-outs, office moves, and local matters related to the management /reduction of building operating costs
• Manage all office operational functions including delivery of support services by Executive Assistants (administrative), and office services (mail, document reproduction and hospitality).
• Assist administrative departments with workflow issues, as necessary
• Facilities management which includes establishing and maintaining relationships with local property management and the landlord
• Approve expense and check requests
• Manages local vendor relationships
• Serve as office point of contact for search consultants and industry peers; maintain membership and actively participate in professional organizations such as ALA/SHRM to keep updated on industry trends
• Collaborate on and/or lead global and national projects and task force initiatives.
• Performs ad hoc duties as assigned

Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary.  Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. 

Requirements

Education: Bachelor's Degree in a professional discipline such as Business Administration or Finance preferred. Advanced degree or training consdiered a plus. Equivalent experience may be considered.

Experience: 3+ years experoence working in a supervisory/managerial role required. Previous law firm or professional services environment experience is preferred. Basic understanding of state and local human resource laws, regulations and requirement s essential.

Skills: High emotional intelligence, proactive, problem-solver, strong written and verbal communication

Additional information

Supervisory responsibilities: Responsible for supervising/managing Executive Assistants, Facilities/Office Services staff, and/or outsource vendors.

Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc.

Essential job functions

• Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use.
• Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities.
• Ability to communicate effectively.
• Ability to maintain attention to detail while analyzing complex information, managing multiple priorities, and applying sound judgment to strategic decisions.
• Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements.
• Travel for meetings and training as required. 
• Ability to work extended hours as required to meet project, client, or business needs.

Working conditions

You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor.

Pay ranges
This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.

Houston - $100,000 - $115,000

Employee benefits overview

Our comprehensive benefits package includes:

• 401(k) Retirement Plan
• Medical Insurance
• Health Savings Account (HSA)
• Virtual Health Services
• Dental Insurance
• Vision Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Life Insurance
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Flexible Spending Accounts (FSA)
• Lyra Health Employee Assistance Program (EAP)
• Paid Family Leave (for eligible Exempt and Non-Exempt staff)
• Transportation Benefit
• Back-up Child Care Services
• College Coach Program
• Pet Insurance
• Paid Sick Time (for Exempt staff)
• Paid Time Off (available to all full-time, non-temporary employees)

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan.

Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.

Qualified candidates only. No search firms.