Administrative Skills, Analysis Skills, Communication Skills, Critical Care, Documentation, Electronic Medical Records, Emergency Response, Healthcare, Healthcare Providers, Hospital, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Legal, Litigation, Medical Assistance, Medical Office, Medical Record System, Medical Records, Patient Confidentiality, Patient Safety, Project/Program Management, Quality Management, Records Management, Regulations, Regulatory Compliance, Telephone Skills, Time Management
What You'll Be Doing:
The Medical Records Administrative Assistant provides administrative support to the Wake County Sheriff's Office Medical Department to meet unique operational demands of a detention environment, where timely access to health information is critical for patient safety, emergency response, and continuity of care.
The medical record is the official legal health record and serves as the primary tool for documenting, communicating, and coordinating healthcare services provided to individuals in custody. It should support safe, timely, and efficient care while meeting legal, regulatory, and accreditation requirements.
Essential Functions:
- Maintains the integrity and confidentiality of the medical record.
- Provides healthcare providers with immediate access to electronic records and medical records to current and historical health information regardless of location.
- Maintains an accurate chronological health record of all healthcare encounters.
- Communicate with healthcare staff, hospitals, healthcare clinics, jails, prisons and outside agencies to ensure continuity during transfers.
- Supports audits, investigations, litigation, quality improvement activities and mortality reviews.
- Ensures only authorized personnel access inmate health records.
- Performs scanning of paper health information into the electronic health record following established guidelines.
- Prepare packets with copies of relevant medical documentation, emails and fax documentation and answers telephone calls.
- Assignments to other duties or locations may be necessary to meet the clinical and administrative needs of the Medical Department.
How you know you are the one:
- Strong analytical and critical thinking skills.
- Exceptional organizational and project management skills.
- Ability to communicate effectively with clinicians, IT professionals, administrators, legal counsel, and correctional staff.
- Ability to balance operational needs with regulatory compliance and patient safety.
About the position:
Location: Wake County Detention Center
Employment: Full time
Work Schedule: 8:15am-5:00pm (hours may change), including weekends and holidays
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Wake County North Carolina