Manager of Human Resources

Behavioral Competencies MPHA expects all employees to exhibit the following behavioral skills: Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. In addition to the above competencies, MPHA expects its leadership employees to also exhibit the following behavioral skills: Leadership: Provides direction by clearly and effectively setting a course of action for the department and subordinates; and manages performance by providing regular feedback and reinforcement to subordinates.

Internal Close Date: October 29, 2026 Grade Level: M-2 Salary: $104,847.57 - $148,019.49 per year Salary Note: Starting pay rates are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. New employees typically start in the lower half of range, but experts in their field may be considered for starting pay rates in the top half of the range. Department/Location: Human Resources Dept / 1001 Washington Ave N Summary The primary purpose of this position is to lead the day-to-day operations of the Human Resources Department and support the Human Resources Director in implementing Human Resources initiatives in accordance with Authority strategic policy. The Manager provides operational Leadership and supervises assigned staff, coordinates HR services and systems, advises managers and employees on operational HR matters, and ensures consistent, timely, confidential, and compliant administration of HR programs. All activities must support the Minneapolis Public Housing Authoritys (MPHA or Authority) mission, vision, and values. Essential Duties and Responsibilities The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. Manages HR staff, including training, assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, maintaining standards, and allocating personnel to ensure satisfactory completion of HR core functions. Oversees and coordinates recruitment, personnel administration, compensation, benefits and leave administration, payroll-related HR coordination, employee and labor relations, and HR administrative services, while maintaining specialist ownership of assigned functions.Lead the HR team in employee relations matters, workplace investigations involving discrimination and harassment, progressive or other discipline, in coordination with the HR Director and Legal as appropriate.Assist supervisory staff with employee complaints and investigation of alleged violations of work rules.Lead MPHA team in labor negotiations, research issues and potential costs and other impacts of party positions in negotiations.Coach and train supervisory staff on performance management, performance management issues, and progressive discipline. Works with supervisory and executive staff during the grievance process as outlined in union agreements and assists with formal grievance resolutions. Advises managers, supervisors, and employees on HR policies, personnel matters, performance management, employee development, workplace safety, and employment practices; elevates significant matters to the HR Director. Assists the HR Director in developing and implementing board-approved policies. Performs other related duties as assigned. Behavioral Competencies MPHA expects all employees to exhibit the following behavioral skills: Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers. Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition. Effective Communication: Employee is prepared, clear, concise, and organized in all facets of communication in order to fully establish understanding. Actively listens and understands the audience to adapt message appropriately. Communicates information with appropriate personnel in a timely manner. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed. Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work. In addition to the above competencies, MPHA expects its leadership employees to also exhibit the following behavioral skills: Leadership: Provides direction by clearly and effectively setting a course of action for the department and subordinates; and manages performance by providing regular feedback and reinforcement to subordinates. Strategic Capability: Provides mission, sets direction, and inspires others to deliver on the organizational mandate. Decisions are based on ethical and socially responsible principles. Program and Project Management: Plans, manages, and evaluates specific activities in order to deliver the desired outputs. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The position requires effective interaction with people from diverse backgrounds. Office environment. The noise level in the work environment is usually moderate.