Mailroom clerk

XBP ASIA

New York, NY

JOB DETAILS
SALARY
SKILLS
Communication Skills, Computer Skills, Computer Workstations, Corporate Policies, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, Heavy Lifting, High School Diploma, Mail Services, Microsoft Excel, Microsoft Office, Microsoft Word, Order Delivery, Organizational Skills, Presentation/Verbal Skills, Product Shipments, Safety Standards, Safety/Work Safety, Shipping/Receiving, Team Player, Time Management, Writing Skills
LOCATION
New York, NY
POSTED
1 day ago
Job Description

Daily tasks and responsibilities include, but are not limited to the following:

  • Demonstrate flexibility in satisfying customer demands which include shipping and receiving, mail services, and records
  • Provide the highest level of prompt and friendly customer service
  • Monitor and ensure well-maintained tidiness in office workstations, break areas, and other office space
  • Maintain all logs and reporting documentation in a timely manner
  • Ensure inventory of shipping supplies is up to date; replenished with adequate quantities in a timely manner
  • Receiving package deliveries and preparing outgoing package shipments (courier, UPS, DHL, and FedEx)
  • Receiving material shipments and re-stocking, ensuring the storage spaces are maintained orderly
  • Lifting heavy boxes, files, or paper when needed
  • Take directions from supervisor or site manager
  • Participate in cross-training in print and tax processing support
  • Provide backfill as needed
  • Availability for overtime during busy season
QUALIFICATIONS:
  • 2+ years of customer service experience
  • High school diploma or equivalent (GED)
  • Computer experience (Microsoft Office and/or Google Workspace. i.e. Word, Excel, E-mail, etc.)
  • Excellent verbal and written communication skills
REQUIREMENTS
  • Strong organizational skills, attention to details
  • Ability to work with minimal supervision
  • Ability to run a variety of tasks while fostering teamwork
  • Ability to learn various programs and applications
  • Ability to lift up to 55 lbs.
  • Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
  • Accountability to meet the employer's attendance policy
  • Ability to take and follow directions
  • Professional presence


"The pay range for this position starts at $17/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

About the Company

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XBP ASIA