We're Hiring! Lead Sales Consultant
Massage Heights | North Natomas
Full-Time | 40 Hours Per Week | Weekends Required
Love Sales? Passionate About Wellness? Ready to Lead?
At Massage Heights North Natomas, we believe that wellness is more than a luxury—it's a lifestyle! We're passionate about helping our Members and guests look and feel their best, and we know that an amazing guest experience starts with an amazing team.
We're looking for an
energetic, outgoing, and results-driven Lead Front Desk Consultant who is ready to take their career to the next level!
This is more than just a front desk position. You'll have the opportunity to lead by example, build meaningful guest relationships, drive membership sales, and help create a positive, motivating environment where everyone can succeed.
If you love connecting with people, thrive on achieving goals, and enjoy inspiring others,
we'd love to meet you!
Why You'll Love Working With Us
We believe in taking care of the people who take care of our guests!
Our team enjoys:
- One FREE massage or facial every month!
- Reduced-cost employee wellness services
- Exclusive discounts on Dermalogica and other retail products
- A beautiful, professional, spa-like work environment
- Continued learning and career growth opportunities
- Advanced tools and resources to help you succeed
- A supportive, collaborative, and positive team culture
What You'll Do
Drive Sales & Create Exceptional Guest Experiences
- Welcome Members and guests with genuine enthusiasm and professionalism.
- Build lasting relationships by understanding guests' wellness goals and recommending services that fit their needs.
- Confidently present and sell memberships, retail products, gift cards, and service enhancements.
- Meet and exceed individual sales goals while contributing to team performance.
- Encourage rebooking and help guests maintain consistent wellness routines.
- Communicate promotions and special offers with confidence and excitement.
Lead by Example & Inspire Your Team
- Set the standard for excellent customer service, professionalism, and sales performance.
- Support, coach, and motivate front desk team members to reach their goals.
- Assist with onboarding and training new team members.
- Help identify sales opportunities and support the team in improving results.
- Work closely with the Retreat Director to maintain a positive, productive, and goal-oriented environment.
- Celebrate team successes and encourage continuous improvement.
Keep the Retreat Running Smoothly
- Manage appointment scheduling, check-ins, checkouts, and guest communications.
- Match guests with the appropriate service providers based on their preferences and wellness needs.
- Handle guest questions and concerns with care and professionalism.
- Maintain accurate guest records and transactions.
- Ensure the front desk remains organized, welcoming, and ready for business.
- Support daily operations and communicate effectively with service providers and management.
What Makes You a Great Fit?
We're looking for someone who brings great energy, a strong work ethic, and a passion for helping others succeed.
Qualifications:
- Minimum 2 years of customer service and/or sales experience.
- Proven ability to meet or exceed sales goals.
- Strong communication, interpersonal, and relationship-building skills.
- A confident, outgoing, and positive personality.
- Ability to motivate and support team members.
- Strong multitasking, organization, and problem-solving abilities.
- Comfortable working in a fast-paced, sales-focused environment.
- Tech-savvy and able to learn new scheduling and point-of-sale systems.
- Dependable, proactive, and committed to providing exceptional guest experiences.
- Previous spa, wellness, retail sales, or leadership experience is a plus.
Schedule & Availability
This is a FULL-TIME position requiring 40 hours per week.
- Saturday and Sunday availability is mandatory.
- Must be available to work evenings and holidays as scheduled.
- Flexibility to support business needs during peak guest hours is required.
- Reliable attendance and punctuality are essential.
Weekend shifts are an important part of this leadership position, and applicants must be able to consistently meet these scheduling requirements.
Ready to Elevate Your Career?
If you're passionate about wellness, motivated by sales, and excited about the opportunity to grow as a leader, we want to hear from you!
Join a team where your energy, dedication, and contributions can make a real difference every day.
Apply today and become part of the Massage Heights North Natomas team!
For immediate interview consideration, please complete our short application. We look forward to connecting with you!