Human Resources Manager

Responsibilities

• Monitors and supports all functions of Reliant’s Human Resource Department
• Assists with creating and developing HR strategy in alignment with the senior leadership
• Provides feedback to coach leaders for specific measured results, and identify potential gaps within the department
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations;
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings
• Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Contributes to team effort by accomplishing related results as needed
• Handles routine administrative duties with company benefit programs 
• Notifies broker of applicable insurance elections and changes 
• Handles administrative functions of workers’ compensation program 
• Assists department in fulfilling HR Departmental training requirements 
• Verifies all timecards are approved and submits for processing of Payroll 
• Responds to unemployment compensation claim requests and participates in hearings 
• Handles employment verification requests
• Willing to travel to other locations fur business needs (10% travel)
• Other duties as assigned

Requirements  

• Minimum Five (5) years of progressive HR experience
• Strong background in training and HR Manager experience
• Experience in implementing new strategic HR programs
• Excellent verbal and written communication skills
• Excellent presentation development and delivery skills
• Working knowledge MS Office Suite, Payroll, ATS and HRIS systems
• Ability to resolve and defuse complex personnel situations
• Experience with compensation job banding
• Worked in a call center or customer service focused environment