Chick-fil-A Front of House Manager
Salary: $31,000-$45,000
Join your local Chick-fil-A as a Front of House Manager and experience an opportunity to develop your leadership skills in a positive, people-focused environment. This restaurant offers flexible schedules, paid training, and great benefits that make every workday enjoyable and rewarding.
Why You'll Love This Role
- Be a key leader in a fast-growing, exciting restaurant
- Work in a supportive, enthusiastic team atmosphere
- Gain valuable management experience in the Food & Beverage industry
- Make a positive impact in your local community
Perks & Benefits
- Flexible schedule to balance work and life
- Paid time off
- Employer health insurance contribution
- Break meal allowance
- Paid breaks
- FREE college education
- Scholarship opportunities
- Discounts at multiple retailers through PerkSpot
Manager Responsibilities
- Daily Operations: Open and/or close, lead excellent shifts, be a trusted key holder.
- Leadership & Coaching: Lead, coach, and train FOH team members to deliver exceptional guest experiences. Provide real-time feedback, conduct training sessions, and support team development.
- Excellent communication skills, both written and spoken.
- Guest Experience: Foster a culture of genuine hospitality and service. Handle guest concerns promptly and professionally.
- Team Development: Partner with the leadership team to recruit, onboard, and develop FOH staff. Help identify high-potential team members for leadership growth.
- Food Safety & Cleanliness: Ensure all food safety and quality assurance standards are met and/or exceeded. Maintain a clean, organized, and compliant FOH environment.
- Cash Handling & Transactions: Oversee cash handling procedures, including reconciliations, safe counts, and register audits. Ensure compliance with financial policies.
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Location: Wendover Plaza 957 N Wendover Rd, Charlotte, NC 28211, USA
Ready to join our team? Apply now and start your exciting journey with Chick-fil-A!
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Employee discount
- Paid training
- Other