Customer Service Associate - 173862

Responsibilities: of the Customer Service Associate: Handle client requests from start to finish with speed and accuracy Provide friendly, professional support across various communication platforms Build strong client relationships and enhance overall satisfaction Maintain a strong understanding of the online portal and digital tools Stay up to date on all products, policies, and customer service procedures Collaborate with team members to ensure continued, high-quality service Communicate openly with management regarding areas of responsibility and provide additional help when needed Requirements of the Customer Service Associate: 0-1 years of experience Bachelor's degree Strong organizational and communication skills Proficient in Microsoft Office and general computer applications Ability to thrive in a team environment Compensation: for the Customer Service Associate: $20-$23 per hour Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays