Customer Care Manager - State Farm Agent Team Member

Tyler Ayers - State Farm Agent

  • Colorado Springs, CO
  • 4 days ago
  • Full-time

Highlights

Our agency has received awards including: Chairmans Circle, Ambassador Travel, Honor Club, Senior Vice President's Club, Team Member Hall of Fame Qualifiers, and New Agent Program Qualifier. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.

Numbers & Facts

LocationColorado Springs, CO
Job TypeFull-time

Description

Benefits:
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Dental insurance

Are you ready to work with someone who will help you achieve your goals?

We're an established, growth-oriented agency with a team of highly motivated individuals. We achieve our goals and successes by our energy, we believe an enjoyable place to work is a energetic and fun environment. If you are self-motivated and possess the desire to be great every day, please consider joining our team. If you believe in having a fun, stable working environment and you have the willingness to learn and be coached, we should meet to discuss the opportunity.

About Our Agency
  • Our mission to serve our community. We strive to treat everyone as we would our loved ones served.
  • Our office opened in 2018
  • Our agency has received awards including: Chairmans Circle, Ambassador Travel, Honor Club, Senior Vice President's Club, Team Member Hall of Fame Qualifiers, and New Agent Program Qualifier. 

Location Address: Colorado Springs, CO 80922

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.


Responsibilities
  • Manage customer inquiries and support daily service activities.
  • Coordinate team communication to maintain efficient workflows.
  • Assist with account updates, billing inquiries, and policy reviews.
  • Track service metrics and report progress to the agent.
  • Support community engagement and customer outreach initiatives.
Qualifications
  • Excellent communication and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Prior experience in customer service, office management, or administrative support preferred.
  • Must be able to obtain applicable state insurance licenses.
Benefits
  • Monthly Bonus
  • Annual Profit Sharing
  • Competitive Salary
  • Opportunity for Advancement
  • Health Insurance
  • Paid Time Off
  • Training & Development
  • Life Insurance

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