Clerical Position Administrative Assistant - JOB ID# 14207

Job Description:

POSITION SUMMARY:

The Administrative Assistant provides comprehensive administrative support and plays a critical role in ensuring smooth day-to-day operations, supporting department initiatives, and maintaining effective communication with internal and external stakeholders.

ESSENTIAL DUTIES and RESPONSIBILITIES:

Duties/Responsibilities

• Creates and distributes documents, correspondence, and communications to provide or request information and keep stakeholders informed about work-related matters.
• Plan and organize program-based initiatives by providing logistical support to meet program needs.
• Serve as point of contact and respond promptly to inquiries via phone, email, and in-person interactions, ensuring professionalism and accuracy.
• Attend meetings as assigned to convey and/or gather information required to perform functions.
• Comply with all company policies and procedures.

504 MEETINGS and CALENDAR MANAGEMENT

• Schedule 504 meetings and other events as needed for the school counseling team
• Assist with booking office rooms for meetings when needed by staff or students

TRANSCRIPT REQUESTS

• Transcript requests are made via google form on AAE website, and are processed within 1-2 business days

GRADES

• Maintain academic reporting dates alongside AAE Admin Team
• Work with PowerSchool to ensure the same dates are reflected in PowerSchool/ PowerTeacher
• Communicate to staff about upcoming progress report and report card deadlines

COLLEGE REP VISITS

• Schedule College Rep Visits in SchooLinks using school and counselor calendar as guide
• Schedule 1 to 2 rep visits per week from late September through the end of January
• Manage calendar, event, and room booking for events

PowerSchool

• Manage PowerSchool Parent Portal assistance requests
• Assist Field Trip Advisors with running field Trip Reports
• Run other reports as needed

RECORDS

• Work together with Registrar to obtain transcripts for new AAE students
• May retrieve report cards or transcripts for transferring students

COMPETENCIES:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Coordination - Coordinates projects; Communicates changes and progress; Assists with completing projects on time and budget;
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Written and Oral Communication - Writes and speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

QUALIFICATIONS:

• Associates Degree (AA) or equivalent from two-year college or technical school, or two years related experience and/or training, or equivalent combination of education and experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Slides, Drive), with the ability to create, edit, and manage documents, spreadsheets, and presentations efficiently.
• Bilingual preferred.

WHATS IN IT FOR YOU?

• Group Health Insurance Plans
• Basic & Supplemental Life Insurance
• Long Term Disability & Short Term Disability options
• 403(b) Retirement Savings Plan with Employer Matching Contribution if applicable
• Flexible Spending Account Pre-Tax Savings for Health Care, Dependent Care, and Limited Purpose Post Deductible (if contributing to an HSA)
• Comprehensive benefit time package
• Employee Assistance Program

To access the job description and salary range document, please click https://www.crec.org/careers/jobs.php

JOB ID# 14207 AT CREC: External Job Opportunities | Careers | Hartford, Connecticut