| Duties: | Clerical work, including filing, data entry, reception work, schedule meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer, photocopier), and other clerical functions. 50 keystrokes per minute, Microsoft Office knowledge intermediate level. Interpersonal skills, both verbal and written. Excellent customer service skills. Performs data entry and general clerical duties. Maintains professional demeanor. Liaisons with nurses, physicians and staff. Ability to interact with patients all day. This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Pay range: (USD)15.00 hrly -(USD)21.00 hrly
Clerical work, including filing, data entry, reception work, schedule meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer, photocopier), and other clerical functions. 50 keystrokes per minute, Microsoft Office knowledge intermediate level. Interpersonal skills, both verbal and written. Excellent customer service skills. Performs data entry and general clerical duties. Maintains professional demeanor. Liaisons with nurses, physicians and staff. Ability to interact with patients all day. This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Pay range: (USD)15.00 hrly -(USD)21.00 hrly General tasks and responsibilities will include: - Acts as receptionist. Greets and direct patients, visitors and authorized personnel.
- Refers non-authorized visitors to the Nurse – in – Charge.
- Answer telephones including patient call bells. Takes and delivers messages. Locates doctors and nurses via telephone. Contact relatives and patients when so directed.
- Prepares requisitions for repairs, supplies and maintenance. Takes periodic inventory of stationary supplies as directed.
- Completes demographic information on the following form:
- Institutional Transfers
- Transportation
- Home Care Referrals
- Hospital Referral Information
- At the beginning of each tour, compiles ward statistics. Counts patients for census. Enters admission, transfer or discharge data in Unit Activity Log.
- Ensures that all patient s has an ID arm band.
- Makes transportation arrangements with ambulance service transport as directed.
- Post notices on bulletin board. Pick up doctor's Orders and complete and prepare labels and tags.
- Completes 24-hour discharge notice submit to patient for signature notified change nurse if patient has clinical questions.
- Call 8888 Code as directed and monitor telephones during the 8888 Code.
- Arranges for messenger service to transport specimen, mail and other items as needed.
- Calls Medical Record Department for EPIC revisions requested.
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| Skills: | Two years experience
- Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.
COMPUTER PROGRAMS/SOFTWARE OPERATED: - EPIC & Related Dashboards
- Outlook
- PeopleSoft: ELM, Employee Self-Service
- Microsoft: Word, Excel, PowerPoint
PREFERRED SKILLS/REQUIREMENTS: - Customer Service
- Written and Verbal Communication skills
- Record Keeping
- Data Reports & Analytics
KNOWLEDGEABLE IN: - Regulatory Standards
- Patient Flow
- Throughput
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Skills and Experience