Carmax - 9750 N Gray Rd - Responsibilities: Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes; Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation; Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding; Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols; Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic