Business Analyst (Onsite)

We’re looking for a Business Analyst for an onsite role in Spartanburg, SC. Candidate MUST be a SC resident or willing to commute or relocate to SC prior to starting the role at their own expense.

Skills & Qualifications:

• 10+ years of demonstrated business analysis experience in complex IT or technology environments
• Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills
• Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools
• Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams
• Experience working with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines

Preferred Skills:

• Experience with:
  • Documentation recovery, IT operational maturity, knowledge-management, or process-standardization initiatives
  • Documenting cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes
  • SharePoint-based documentation repositories and governance
• Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks

Key Responsibilities:

• Lead discovery sessions, interviews, and workshops with IT teams and stakeholders
• Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation
• Analyze and document current business and IT processes, workflows, roles, dependencies, handoffs, and pain points
• Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365

Education/Certifications:

• Bachelor's degree in Information Technology, Information Systems, Business, or a related field, OR equivalent relevant professional experience
• Preferred: CBAP, CCBA, PMI-PBA, PMP, ITIL Foundation, or comparable professional certification
• Certifications are preferred but will not substitute for demonstrated experience and strong work products

The salary range for this position is $80,000 - $95,000.

TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY.
AAP, EEO