Administrative Skills, Communication Skills, Community Relations, Corporate Policies, Customer Support/Service, Data Entry, Database Technology, Driver's License, English Language, Federal Laws and Regulations, High School Diploma, Insurance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Operational Support, Records Management, Spanish Language, State Laws and Regulations, Writing Skills
LOCATION
Phoenix, AZ
POSTED
2 days ago
Branch Administrative Coordinator
The Branch Administrative Coordinator is responsible for coordinating the front desk receptionist and administrative duties for the branch. Responsibilities include: greeting members and visitors, compiling and tracking information for reports, entering data into club database system and supporting the Food program.
Job Responsibilities:
Receives and processes membership applications and session enrollments
Supports the administration of the Food program
Manages member attendance records
Manages front desk reception area
Manages receipt of all membership payments
Must have the ability to open and close the branch
Education and/or Experience, Licensure and Certification:
Must possess a high school diploma or equivalency certificate and 6 months of work related Customer Service experience
Must obtain/maintain a current CPR, First Aid, and Food Handler's Certification (within first 90 days of employment)
Must have and maintain a valid Arizona driver's license
Knowledge, Ability and Skills:
Working knowledge of federal and state laws and company policies and procedures
Ability to participates in investigations
Ability to support the physical property and assets of the Club
Ability to maintain and cultivate excellent member/family and community relationships and possess excellent customer service skills
Ability to interact effectively and communicate (in writing and orally) with a variety of youth, staff, volunteers, families, and community members.
Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operation
English/Spanish speaking is preferable
Working Conditions and Driving:
Travel between Boys & Girls Club of the Valley sites and schools and various field trip sites as well as in the community is required. Must meet the insurance standards of Boys & Girls Club of the Valley
Work is primarily performed in the Club and local community
Hours are based on school calendar – evening hours are required during the school year; hours will vary during summer and school breaks; occasional weekend hours are required