Advance Sales Associate (Part-Time/OPS)

Department

The John & Mable Ringling Museum of Art is located in Sarasota, Florida, and is a department of Florida State University.

Responsibilities

Our Advanced Sales Associates are among the first to interact with museum visitors over the phone and play an important role in providing an excellent customer service experience.

Associates will be performing a variety of tasks, including:

• Process phone sales for Ringling Museum admissions, tours, and events.
• Processing credit and debit card payments remotely following PCI protocols.
• Processing membership payments, payments/donations received in the mail, and other invoices as necessary.
• Review incoming Advance Sales email account, answering questions and addressing ticketing issues.
• Answer the Switchboard, addressing all general questions, and transferring all other calls to the appropriate staff/department.

Qualifications

• High school diploma or equivalent

Preferred Qualifications

• Previous Tessitura experience or the ability to learn/use a web-based computer ticketing system
• Verbal fluency in additional language(s) besides English
• Experience with:
• Operating a switchboard/phone sales
• Point of sale
• Microsoft Office suite.

Contact Info

For more information or technical assistance, please contact Ringling Human Resources via email or by calling 941-358-2771.

University Information

One of the nations elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about Florida State University and our campuses.

Anticipated Salary Range

$15.45 (24 hours a week)

How To Apply

If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

• This is an OPS/temporary job.
• Based on the duties, this position may require completion of a criminal history background check.
• Work Location: Sarasota, FL
• Employees are required to adhere to the business dress standards.

Working Hours

• Applicants must be available for the schedule as listed below.
• Tuesday, Wednesday, and Thursday from 8:30 AM to 4:00 PM.

Weekends, evenings, and holidays may be required per the needs of the Ringling.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.