Administrative Specialist

What You'll DoAdministrative & Customer SupportSupport daily office operations and administrative functionsProvide exceptional customer service by phone and emailProcess customer orders, documentation, and correspondenceMaintain accurate records, reports, and filing systemsCoordinate schedules, meetings, and company communicationsAssist with payment processing, invoicing support, and administrative accounting tasksLearn & Support OperationsWork closely with Sales, Operations, Accounting, Warehousing, and LeadershipLearn and support order fulfillment and operational processesAssist with inventory, shipping, purchasing, and distribution-related activitiesMonitor order and customer information for accuracyPrepare and maintain operational reportsHelp identify issues and follow through on solutionsSupport cross-functional projects and process improvementsGrow Into OperationsAs you develop within the role, you will have opportunities to take on greater responsibility, including:Managing and improving operational processesAnalyzing data and identifying trends or inefficienciesCoordinating activities between departmentsTaking ownership of specific operational functionsSupporting inventory and distribution initiativesDeveloping and maintaining operational reports and proceduresParticipating in projects designed to improve efficiency and customer serviceThe goal is for this position to grow beyond administrative responsibilities into a broader Operations role based on performance, initiative, and business needs. What We're Looking ForRequired QualificationsAssociate degree required; Bachelor's degree preferred2+ years of administrative, office support, customer service, or operations experienceExcellent written and verbal communication skillsStrong organizational skills and exceptional attention to detailAbility to prioritize multiple projects in a fast-paced environmentStrong problem-solving and critical-thinking skillsProficiency with Microsoft Office, particularly Excel, Outlook, and WordWillingness to learn different areas of the business and take on increasing responsibilityPreferred QualificationsExperience with ERP, CRM, or order management systemsExperience supporting accounting functions such as payments, invoicing, or reconciliationsExperience in manufacturing, distribution, logistics, supply chain, or other B2B industriesInterest in developing a career in Operations, Supply Chain, or Business AdministrationExperience working with reports, data, or process improvementWhy Join United Bags?

Administrative Specialist Location: St. Louis, MO (On-Site)Employment Type: Full-TimeJoin a Company Built to LastFor more than 135 years, United Bags, Inc. has been a trusted leader in industrial packaging and bulk bag solutions. Founded in 1890, we're a fifth-generation, family-owned company that has grown by putting customers first, investing in our people, and continuously evolving with the industries we serve.Today, we support customers nationwide through four U.S. distribution centers and one of the industry's largest dedicated sales teams. From FIBCs (bulk bags) and woven polypropylene bags to paper bags and custom packaging solutions, our products help keep essential industries moving.If you're looking for a stable career with a growing company where you can start in an administrative role and grow into a broader Operations position, we'd love to meet you.About the RoleWe're looking for a proactive, highly organized Administrative Specialist to join our St. Louis headquarters.This position is designed as an entry point into Operations. You'll begin by supporting daily administrative and customer service functions while learning how our sales, order management, accounting, inventory, warehousing, and distribution processes work together.As you gain experience and demonstrate your ability to take ownership, the role will grow to include increasing responsibility for operational processes, reporting, problem-solving, and process improvement.This is a great opportunity for someone who wants more than a traditional administrative position and is interested in building a long-term career in Operations, Supply Chain, or Business Administration.What You'll DoAdministrative & Customer SupportSupport daily office operations and administrative functionsProvide exceptional customer service by phone and emailProcess customer orders, documentation, and correspondenceMaintain accurate records, reports, and filing systemsCoordinate schedules, meetings, and company communicationsAssist with payment processing, invoicing support, and administrative accounting tasksLearn & Support OperationsWork closely with Sales, Operations, Accounting, Warehousing, and LeadershipLearn and support order fulfillment and operational processesAssist with inventory, shipping, purchasing, and distribution-related activitiesMonitor order and customer information for accuracyPrepare and maintain operational reportsHelp identify issues and follow through on solutionsSupport cross-functional projects and process improvementsGrow Into OperationsAs you develop within the role, you will have opportunities to take on greater responsibility, including:Managing and improving operational processesAnalyzing data and identifying trends or inefficienciesCoordinating activities between departmentsTaking ownership of specific operational functionsSupporting inventory and distribution initiativesDeveloping and maintaining operational reports and proceduresParticipating in projects designed to improve efficiency and customer serviceThe goal is for this position to grow beyond administrative responsibilities into a broader Operations role based on performance, initiative, and business needs.What We're Looking ForRequired QualificationsAssociate degree required; Bachelor's degree preferred2+ years of administrative, office support, customer service, or operations experienceExcellent written and verbal communication skillsStrong organizational skills and exceptional attention to detailAbility to prioritize multiple projects in a fast-paced environmentStrong problem-solving and critical-thinking skillsProficiency with Microsoft Office, particularly Excel, Outlook, and WordWillingness to learn different areas of the business and take on increasing responsibilityPreferred QualificationsExperience with ERP, CRM, or order management systemsExperience supporting accounting functions such as payments, invoicing, or reconciliationsExperience in manufacturing, distribution, logistics, supply chain, or other B2B industriesInterest in developing a career in Operations, Supply Chain, or Business AdministrationExperience working with reports, data, or process improvementWhy Join United Bags?We know our people are our greatest asset. That's why we offer a competitive benefits package and a workplace where employees can build long-term careers.Benefits include:Competitive salaryPerformance-based bonus opportunitiesMedical, dental, and vision insurance401(k) with company profit sharingPaid vacation and company holidaysProfessional development and advancement opportunitiesOpportunity for career growth into OperationsStable employment with a financially strong, family-owned companyCollaborative, team-oriented work environmentReady to Build Your Career?If you're looking for more than an administrative job and want the opportunity to learn a business, develop new skills, and grow into an Operations role, we encourage you to apply.Please submit your resume (cover letter optional) to jobs@unitedbags.com.We look forward to learning more about you.United Bags, Inc. is an Equal Opportunity Employer and values a diverse and inclusive workplace.