Runs, or ensures that others run, miscellaneous division-wide daily, weekly, and monthly reports (e.g., division productivity and caseload) and, upon request, special reports (e.g., no-show, billable services by individual staff); assesses validity of division-wide reports; when reports are inaccurate, engages in problem-solving to correct inaccuracies. Supervises assigned business professional staff members within designated division, including hiring and training, delegating work, evaluating job performance, and assuring continuity/back-up of division's business operations.