Administrative Clerk

Alutiiq Operations Services, LLC has an exciting opportunity for an Administrative Clerk supporting Tinker Air Force Base located in Oklahoma City, OK. The Administrative Clerk performs general clerical support for the Work Control Center to include answering Service Desk operations phone calls, processing work orders and utilizing the work management system. Keeps supervisor apprised of unique situations and problems encountered and identify and reports safety, environmental and other work requirements for resolution.

• Receives, prints, and issues Emergency, High Risk, Medium Risk and Low Risk work orders and inputs other classifications of work requests into the system.
• Monitors radio, cell phone, land line and email. Dispatches shop personnel for Emergency and Urgent service orders.
• Maintains all Facility History Files and Facility Manager files to include filing of all completed work documents, warranties and all other pertinent information pertaining to each facility.
• Provides customers with current status on service orders within one hour of receipt of request.
• Maintains and files the "After Hours Call-In Report."
• Generates in-house Work Request documents as they are received from customers.
• Schedules work appointments for customers usually under special circumstances.
• Monitors all emergency "crash phone" operations and fire department direct line during emergencies and exercises.
• Supports other Work Control staff as needed or directed.
• Interfaces with customers and responsible for customer feedback, as applicable.
• Complies with applicable federal, state, United States Air Force (USAF) and Occupational Safety & Health Administration (OSHA) environmental laws and regulations.
• Complies with health and safety rules and procedures; performs work in a manner that enhances the safety of the work environment.
• Incumbent will at all times wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Performs other related duties as assigned.
• Accurate, timely, and cost effective performance of duties.
• Working harmoniously with customers and fellow co-workers.
• Maintaining strict confidentiality of all Alutiiq LLC related matters.
• Accountable for assigned tools, materials and equipment.
• Cleanliness and safety of shop and work areas.