Administrative Assistant Senior

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary

Michigan Housing is an actively engaged unit within Student Life Auxiliary Services within the Division of Student Life. M Housing serves approximately 11,500 students, 9,100 undergraduate and 2,400 graduate and professional students, and their families. Although first-year students are not required to live on campus historically, 96-98 of all new first-year students choose to live on. Currently, the M Housing portfolio consists of 19 residential facilities that include traditional residence halls, apartments, and other living options located in communities on north and central campuses in Ann Arbor.

In partnership with Michigan Dining, there are 9 dining halls and 9 retail operations embedded within the residence halls that serve approximately 4 million meals per year. Beginning in Fall 2026, five new residence halls housing 2,300 undergraduate students and a new 822-seat dining facility will open to continue M Housings strong tradition of providing affordable housing options and services for U-M students. In addition to supporting the academic mission of the University, M Housing creates and sustains diverse learning-centered residential communities that ultimately enhance the residential experience.

Position Summary

This position reports to the Associate Director of Communication Assessment and Support. In addition to supporting their supervisor, they will also support the Director of Michigan Housing, Associate Director for Administrative Operations, Program Evaluation Specialist, and Communication Specialist. Additional support may be needed for other members of the M Housing Unit Leadership team.

This position aids in the overall success of Michigan Housing by helping manage the high-level details that support the unit leadership team in managing a large and complex organization. This can include coordination of complex administrative functions, confidential and nuanced communications to multiple internal and external stakeholders, students, parents, faculty, staff, campus partners, etc., and complex meeting coordination for unit leadership.

The position will be primarily on-site in Ann Arbor with the opportunity for a hybrid schedule in accordance with operational needs. The option for a hybrid schedule is not guaranteed and will only be discussed with the supervisor after successful completion of the probationary period and six months of work within Michigan Housing. Some work on evenings and weekends may occasionally be required to accommodate the cyclical nature of Michigan Housing work.

This position formally reports to the Associate Director for Communication Assessment and Support with a dotted line to the Director of Michigan Housing.

Responsibilities

Administration

• Support M Housing unit leadership in confidential daily tasks
• Provide administrative support in crises and time-sensitive student situations
• Independently initiate and coordinate complex administration functions
• Prepare meeting agendas, take process minutes, and follow up to support of activities that affect Michigan Housing as well as any initiatives or projects assigned by the Director and Associate Directors
• Provide administrative support to Housing search committees, including resume handling, schedule coordination, campus logistics, candidate interaction, and expenditure tracking
• Manage West Quad Housing Administration office-related needs, coordination of repairs and services within office, maintaining supplies, key requests, contact lists, email groups, and mail delivery
• Update Michigan Housing organizational charts on a periodic basis as staff enter or leave the organization
• Coordinate travel arrangements and itineraries

Meeting coordination and calendar management

• Manage complex calendars and prioritize effective use of time as well as coordinate departmental meetings
• Manage logistics for large-scale meetings and events

Communication

• Coordinate the distribution of information throughout Michigan Housing and other University departments as requested
• Coordinate committees and task forces through ongoing communication and assist with progress reports under the direction of the Associate Director for Communication Assessment and Support, Director of Michigan Housing, and others being supported by this position
• Represent Michigan Housing in various administrative capacities to ensure quality and timely services to a variety of constituents, students, parents, faculty, staff, and the general public

Finance

• Help with Central Administration budget development, review, and track expenditures monthly
• Initiate, manage, and process purchase orders, invoices, and other financial forms for the department
• Prepare P-Card and hosting documentation for reconciliation and process travel reimbursements and expense reports

Required Qualifications

• High school diploma or the equivalent combination of skills and experience
• At least 4 years of relevant experience
• Proven track record of advancing in administrative roles with increasing responsibilities preferably in an academic environment
• Experience dealing with confidential and sensitive matters

Desired Qualifications

• Bachelors degree or the equivalent combination of skills and experience
• Meticulous attention to detail, superior proofreading ability, the ability to consistently produce accurate work, and excellent organizational skills
• Experience with Microsoft Office products and Google Suite is preferred but open to experience with other applications and platforms with an openness to learning new tools as necessary
• Demonstrated ability to set priorities, solve problems, take initiative, and be resourceful under tight deadlines and multiple priorities

Modes of Work

Positions that are eligible for hybrid or mobile remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time and for any reason throughout the course of employment. Learn more about the work modes.

Additional Information

Financial

• Budgetary Responsibility: No direct responsibility but may need to support unit leadership with these responsibilities

Working Conditions

• Central Campus office location
• Occasional evenings and weekends during peak business operations, such as but not limited to Fall Move-in at the end of August
• Physical Requirements: Position requires working with a computer for the majority of the day with frequent phone calls. Routinely transports items weighing under 20 pounds.

Direct Reports

None

Note: Salary may vary depending on qualifications, experience, and education of the selected candidate. This role may have reporting obligations under Title IX and Clery. Authorization to work in the U.S. is a precondition of employment, and applicants for this position will not be sponsored for work visas. Selected candidates whose start date is 412026 or after will not be eligible for the university FY26-27 salary merit plan unless otherwise notified. Salary may vary depending on qualifications, experience, and education of the selected candidate. Relocation will not be offered for this role.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.