Administrative Assistant

Administrative Assistant

Salary

$44,617.24 - $66,925.86 Annually

Location

ALL-Multiple Ramsey County Locations, MN

Job Type

Full Time

Job Number

2026-00505

Department

Community Services & Supports

Opening Date

09/30/2026

Closing Date

10/14/2026 11:59 PM Central

Union

Union representation depends on position number hired into

FLSA Status

nonexempt

• Description
• Benefits
• Questions

Position Summary

Current vacancies are in the Sheriffs Office, Property Tax Records and Election Services and Social Services departments. This eligibility list created by this post may be used to fill vacancies throughout Ramsey County.

To perform administrative support functions for office support or customer service activities, and responsibilities are typically based with defined goals and processes or methods. Job duties may include records maintenance, public contact and general office services; and to perform related duties as assigned.

To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once on this page, you can browse the alphabetical list or search for a job description.

Examples of Work Performed

• Perform duties relating to forms and records maintenance such as gathering documents and information to establish, maintain and update files; searching files for information; maintaining departmental records and statistics; opening, maintaining and closing case files.
• Perform public contact duties such as receiving and routing phone calls; responding to complaints, inquiries and service requests by phone and in person; directing clients or visitors to proper locations; assisting the public in completing forms; verifying information and data;scheduling appointments for clients or staff; and assigning service requests to program units or staff in accordance with established guidelines.
• Perform general office services to include opening, sorting and distributing mail and preparing outgoing mail; preparing and sending form letters and composing routine letters; scanning documents; and related duties.
• Perform administrative functions in unit assigned, such as; maintaining inventories of office supplies; preparing, or processing contracts/agreements, reimbursements, requisitions, purchase orders and accounts payable forms; generating reports;preparing, checking or processing bills to patients, clients or other agencies; processing payments; and maintaining and balancing accounts.
• Receive, sort, and distribute a variety of correspondence, delivieries, and mail; and scanning and faxing documents.
• May provide training and support to incoming employees.

(The work assigned to a position in this classification may not include all possible tasks in this work and does not limit the assignment of any additional tasks in this classification. Regular attendance according to the positions management approved work schedule is required.)

ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5.

Minimum Qualifications

Education: High school graduation or equivalent.

Experience: Three years of office support, customer service or administrative experience.

Substitution: Equivalent combination of education and related work experience.

Exam/Screening Process Information

The examination process will consist of the following section with each section weighted as indicated:

• Training and Experience Rating = 100%

The examination for Administrative Assistant will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions - do not mark "see resume" or "see work history" as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List: The names of all applicants who have submitted a completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as an Administrative Assistant. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Applicants will remain on the list for 90 days or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted.

The names of all applicants who score within the top 125 will be forwarded to the department for further consideration.

Veterans Preference: This is a classified position requiring an open, competitive selection process. Veterans Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veterans preference should update their veterans DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks: All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

As part of a conditional offer of employment, based on department, candidate(s) may be required to successfully complete the following processes:

• Background Investigation

• Prison Rape Elimination Action (PREA) Investigation

• Pre - Employment Physical

• Fingerprinting

E-Verify Participation: Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employees Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

Equal Opportunity Employer: Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.

Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives to be equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.

To print a paper application for this posting click Paper Application. You will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application.

For further information regarding this posting, please contact crystal.diaz@ramseycountymn.gov

Ramsey County provides a wide range of employee benefits to support health, well-being, and work/life balance. Benefits eligibility can vary depending on union status/contract language. A summary of benefits is provided below. Detailed information is available for review at https://assets.ramseycountymn.gov/files/2026-02/Total%20Rewards%20Guide%202026.pdf

• Medical, dental and vision insurance

• The County contributes a bargained percentage to the medical and dental monthly premium

• Employees choose from four enrollment tiers: Single, Employee + legally married spouse, Employee + Child(ren), Family

• Blue Cross Blue Shield Medical insurance - three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20/month in electronic gift cards for each enrolled employee or spouse for wellness activity

• MetLife Dental Insurance - two plan options offered

• VSP Vision Insurance - Advantage Plan offered

• Pre-tax Benefit Program

• Pre-tax medical, dental, vision monthly premium deduction option

• Dependent and Health Care Flexible Spending Accounts

• County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan

• Paid time off

• Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)

• 11 scheduled holidays and two floating holidays

• Up to eight weeks of 100% paid parental leave, plus additional use of sick time as noted below

• Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)

• Wellness incentive allows conversion of unused sick time to vacation or pay

• Retirement benefits

• Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments

• New employees become vested after three years. For the Police and Fire union, employees are vested after 10 years

• Deferred compensation - 457(b) account with employer match

• Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation

• Transit and parking

• Fully funded Metropass.

• Transportation/parking expenses reimbursement account

• Employee well-being

• Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.

• Wellness programming

• Flexible work policy with hybrid work options for eligible positions

• Life Insurance and Disability leave

• County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a maximum of $50,000. Optional supplemental coverage available

• Long-term Disability - County provided coverage replaces 40% of the employee's lost income after six months of disability, subject to a $5,000 monthly maximum. Option to purchase an additional 20% income replacement up to $7,500 monthly maximum

• Short-term Disability - option to purchase 60% income replacement coverage with 30, 60 or 90-day waiting period

• Career development

• Tuition reimbursement, up to $4,000 per year

• Online professional development opportunities through the Learning & Development Center

• County employment qualifies as a public service organization for the Public Service Loan Forgiveness Program

• Employee resource groups - help employees build connections through common bonds with colleagues

For information about Ramsey Countys 2026 benefits, visit: https://assets.ramseycountymn.gov/files/2026-02/Total%20Rewards%20Guide%202026.pdf

01

• Each applicant must complete this supplemental questionnaire as a part of the application screening process. The supplemental questionnaire will be used as a scored evaluation of your knowledge, skills and experience. Provide complete information for each question. Do not write "see resume" as it is not an acceptable answer. The experiences you indicate in your responses will be reviewed and used to determine your eligibility to move forward in the selection process. Select "yes" if you have read and understand.
• Yes
• No

02

• Please select the option that best applies to you if you have completed or are currently participating in any of the following Public Sector Partnership Programs at Ramsey County.
• HIRED Partnership Program
• Project for Pride in Living (PPL) Partnership Program
• Ramsey County Workforce Solutions
• Ramsey County Internship (including Right Track Plus)
• Fellowship at Ramsey County
• Limited-Duration Assignment at Ramsey County
• Provisional Assignment at Ramsey County
• Temporary Employment at Ramsey County
• Work Experience Program (e.g., Young Adult Career Academy)
• Job Shadow Experience at Ramsey County
• No, I have not participated in any of the above

03

• Select the option that best describes your highest level of completed education.
• High school diploma or GED
• Associates Degree
• Bachelors Degree
• Masters Degree or higher
• None of the above

04

• If you indicated in the previous question that you have a degree, please describe below your field of study, the name of the school and type of degree. If you have other formal training and certifications related to this position, you may include that here. If you do not have a degree/college credit, please write N/A in the space below. DO NOT WRITE see resume or see application.

05

Do you have at least three years of office support, customer service, or administrative experience?

• Yes
• No

06

• Describe the experience indicated in question above. Include the name of your employer and provide specific details of the work you performed. Do not copy and paste your resume, a job description or indicate "see resume". If you do not have this experience, type "N/A in the space below."

07

Which of the following administrative tasks do you have at least 3 years of experience performing in a work setting? Select all that apply.

• Answering phones and greeting visitors
• Scheduling meetings and/or conferences to include room arrangements, agenda creation/distribution, and notifying participants through Outlook or Teams
• Collating and distributing mail
• Preparing communications such as memos, emails, invoices, reports, and other correspondence
• Handling confidential information in a professional and secure manner
• Quality checking written materials (i.e. reviewing, proofreading and editing documents for spelling, grammar, and syntax)
• Maintaining and updating filing systems, both electronic and physical
• Managing accounts and performing basic accounting duties
• Copying and scanning documents
• Assisting the public with completing forms
• Responding to customer complaints and inquiries by phone, in person, and email
• Preparing, checking, or processing requisitions, purchase orders, and accounts payable forms
• None of the above

08

Please select the option that best describes your skill level using Microsoft Word?

• No significant experience using Microsoft Word.
• Experience with creating documents, saving, printing, editing, setting tabs and indents, and using proofing tools to correct spelling and grammar.
• All of the skills listed above PLUS creating and using templates, using the letter wizard, creating envelopes and labels, formatting with styles, headers and footers, creating and formatting tables, graphics and watermarks.
• All of the skills listed above PLUS creating and saving forms as templates, inserting text, checkbox and drop-down form fields, and creating form letters and mailing labels.
• All of the skills listed above PLUS modifying default settings, working with toolbars, using worksheets and charts in documents, creating tables of figures, inserting, cross references and hyperlinks.

09

Please select the option that best describes your skill level using Microsoft Excel?

• No significant experience using Microsoft Excel.
• Experience with creating, modifying and printing worksheets; moving, copying and pasting data; working with basic formulas and functions; using relative and absolute cell references; working with multiple worksheets; and working with charts.
• All of the skills listed above PLUS using named cells, ranges and formulas; Calculating using advanced functions such as NOW, DATE, VLOOKUP, IF, PMT, and FV; formatting zero and negative values; importing and exporting data; linking workbooks; recording, running and editing macros.
• All of the skills listed above PLUS using worksheets as databases; performing basic and advanced sorting; using AutoFilter and Advanced Filter; querying an external database; refreshing and sorting a PivotTable; creating custom views, reports and Pivot Charts.
• All of the skills listed above PLUS customizing Excel options and toolbars; creating workspaces; creating and editing templates; running Macros from menus and worksheet button; displaying dialog boxes and message boxes in macros.

10

This position requires daily interaction with individuals from diverse cultural, ethnic, religious, and linguistic backgrounds, including individuals for whom English is a second language, as well as individuals with differing abilities. Please select one option that best describes your experience.

• Professional experience working with individuals from diverse populations, including those with limited English proficiency and/or differing abilities
• Volunteer experience serving or supporting diverse populations, including individuals for whom English is a second language and/or differing abilities
• Life experience that has involved regular interaction with individuals from cultures, communities, or ability levels different from your own
• A combination of professional, volunteer, and/or life experiences working with diverse populations
• N/A - I do not have experience in this area

11

Please describe, in detail, your experience selected in questions 7-10. Also include the name of the employer, your job title, and dates of employment (month/year). If you do not have experience in these areas, please enter "Not applicable".

Required Question

Employer Ramsey County

Address 121 East Seventh Place

Mail Stop 5200

Saint Paul, Minnesota, 55101

Phone (651) 266-2700

Website http://agency.governmentjobs.com/ramsey/default.cfm