POSITION SUMMARY
This non-exempt position provides customer service, operates a multi-line telephone system, routes calls, and directs clients while maintaining a safe environment for employees and visitors. Professionalism, punctuality, organization, and the ability to learn and explain SLHA policies are essential. We seek a dynamic, organized Administrative Assistant to support the efficient operations of our Housing Choice Voucher Department. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
REQUIRED QUALIFICATIONS:
- Education: High School Diploma or equivalent; education or training.
- Experience: Minimum of two (2) years' experience in an administrative support role.
DUTIES AND RESPONSIBILITIES
- Considerable knowledge of office management systems and procedures.
- Knowledge and proficiency with Adobe-Acrobat and Microsoft Office applications including Outlook, Word, PowerPoint and Excel and a willingness and ability to learn new software and computer-based programs.
- Ability to work effectively on multiple assignments, prioritizing activities appropriately and meeting deadlines. Skill ion coordinating work with others and in facilitating inter and intra organizational cooperation.
- Strong verbal and written communication skills.
- Ability to establish and maintain effective working relationships with subordinates, co-workers and persons in and outside the Authority.
- Strong organizational and time management skills.
- Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
- Ability to maintain sensitive and confidential information.
- Knowledge of business grammar, math, spelling and good vocabulary and skill in applying these to the business setting.
- Knowledge of property management software (e.g., Yardi) is a plus.
- Ability to read and interpret federal, state and local laws and regulations.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Front Desk Reception skills, including welcoming visitors and clients professionally and courteously, answering and routing calls, managing mail and deliveries, and maintaining an organized reception area.
- Skill in Accounts Receivable/Payable support; coordinate with the Finance Department to ensure accurate and timely invoicing and payments, follow up on delinquent accounts and assist with collection efforts as needed, respond and follow up with vendor inquiries regarding payment status.
- Skill in Property Maintenance Coordination; receive and distribute maintenance requests from tenants.
- Skill in Administrative Support, provide administrative support to the Director, including scheduling appointments, preparing correspondence, and maintaining calendars. Assist with the preparation of reports, presentations, and other documents, maintain office supplies inventory and place orders as needed.
- Ability to perform data entry and record-keeping, enter and maintain accurate records databases and filing systems, update and organize electronic and physical files as needed, assist with document management and archiving processes.
- Ability to assist with special projects and other duties as assigned by management, contribute to process improvements and efficiency initiatives within the office.
- Ability to operate in an office environment, work standard office hours, with occasional flexibility required to accommodate property-related activities or emergencies, may require lifting of objects up to 20 pounds.
BENEFITS
Your total compensation is more than the dollars you receive in your paycheck. In addition to a competitive salary, SLHA also offers:
- Medical Plans
- Dental Plan
- Vision Plan
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Flexible Spending Accounts for medical or dependent care
- Paid CLE and Bar Dues
- Paid Time Off, Vacation, Sick, Personal and Holidays
- 401(a) employer contribution equal 12.7% of annual salary
SLHA is a qualifying employer for the Public Service Loan Forgiveness Program