Administrative Assistant

• Greet clients/visitors (in-person and by phone) and route requests to the right team member
• Manage calendars, appointments, and follow-ups; help coordinate meetings and team schedules
• Support document handling: scanning, uploading, filing, and maintaining organized digital records
• Assist with basic correspondence and office communications (email, letters, reminders)
• Help prepare forms, packets, and materials for client meetings and policy reviews
• Track tasks and activity in a CRM and/or shared tracking systems
• Maintain office supplies, mail processing, and general office organization
• Support special projects as needed (events, reports, process checklists)

• 1+ year of administrative, receptionist, office coordinator, or similar experience (preferred)
• Strong organization and attention to detail; able to manage multiple priorities
• Professional communication skills (written and verbal)
• Strong computer skills (Outlook, Word, Excel, and web-based tools/CRMs)
• Comfort handling sensitive information with discretion
• Reliable, punctual, and collaborative in an in-person office environment
• Insurance experience not required (training provided)

• Part-time or full-time options available; day shift, no nights
• In-person
• Opportunity to learn the insurance industry from one of Oregon’s top agencies, with room for advancement
• On-the-job training
• Full-time team members are eligible for:
  • Health, dental, and vision insurance
  • Employer-sponsored retirement plan with employer contribution match

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.