Administrative Assistant - Immunization Records Administrative Assistant

Administrative Assistant Opportunity in Phoenix, AZ

Are you an organized and proactive multitasker with a passion for customer service? The Arizona Department of Health Services – Bureau of Immunization Services is seeking a dedicated Administrative Assistant to manage and process immunization records. This exciting opportunity is based in the vibrant city of Phoenix, AZ, where you can enjoy a rich cultural scene and beautiful landscapes.

Key Responsibilities:

• Serve as the primary contact for managing, processing, and issuing immunization records to individuals and agencies.
• Accurately search, update, and retrieve patient data within the Arizona State Immunization Information System (ASIIS registry).
• Handle high-volume requests via email, fax, mail, and phone, and manage incoming mail and packages.
• Provide empathetic and patient service to individuals requesting records.
• Ensure strict adherence to Arizona regulations and privacy standards.

Requirements:

• 1 year of experience in administrative support, preferably in a healthcare or public health setting.
• Proficiency in MS Office (Word, Excel) and Google Workspace, with a focus on email management.
• Strong communication skills, both verbal and written, with demonstrated empathy and problem-solving abilities.
• Ability to work independently and manage high-volume requests efficiently.
• Attention to detail in documentation and office procedures.
• Proficiency in managing office equipment.

Preferences:

• Experience with the Arizona State Immunization Information System (ASIIS).
• Familiarity with Adobe Acrobat for creating and managing PDF documents.
• Proven customer service experience with a polished and professional demeanor.

Ready to make a difference? Apply now and become an integral part of our team in Phoenix, AZ! Send your resume and cover letter today. We look forward to welcoming you to our dedicated team of professionals.