Administrative Assistant III - Local Markets Organization

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management for up to 3 Local Markets Organization Executives. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information

• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment

• Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner

• Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments

• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills

• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

• Supports local market events, including delivery and setup of materials. Ability to lift at least 10 pounds

Required Qualifications:

• Must have prior or current work experience as an Administrative Assistant or comparable level of experience with advanced administrative and analytical skills

• Experience supporting an executive with demonstrated ability to manage multiple and competing priorities

• Strong executive presence; superior interpersonal communications skills, exhibiting a calm, positive and professional demeanor

• Ability to interface with Senior Executives

• Strong relationship skills and ability to work with a variety of constituent groups

• Strong calendar management experience

• Ability to proactively look for potential conflicts or issues and resolve

• Ability to navigate in a constantly changing environment and under tight deadlines with high level of accuracy

• Strong attention to detail

• Ability to organize/prioritize and work well under pressure/fast paced environment

• Ability to obtain information in a timely and efficient manner

• Effective comprehension, listening, verbal and written communication skills

• Advanced skills in Outlook and other MS Office programs (Excel, Word, PowerPoint and Teams)

Desired Qualifications:

• Knowledge of Bank of America systems including Concur, GEP SMART, Corporate Travel Services, MyFacility, visitor access system, etc.

• Deep knowledge of the bank’s local market delivery strategy and the role of the Local Market Organization in the enterprise narrative

Skills:

• Administrative Services

• Attention to Detail

• Customer and Client Focus

• Planning

• Prioritization

• Adaptability

• Collaboration

• Event Planning

• Office Administration

• Problem Solving

• Facilities Management

• Oral Communications

• Recording/Organizing Information

• Research

• Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Shift:

Hours Per Week: 

Pay Transparency details

US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100)

Pay and benefits information

Pay range

$25.00 - $52.34 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.