Administrative Skills, Budget Management, Campus Recruiting, Career Counseling, Communication Skills, Contact Management, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Management, Marketing, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Office Management, Operational Support, Sales Prospecting, Student Admissions, Team Player, Time Management, Training/Teaching
The Administrative Assistant provides operational and administrative support for the Office of Graduate Admissions. This support includes managing initial contact with prospective and admitted students and managing student communications data in the Admissions CRM. The position also provides support to the student recruiting staff in graduate admissions and works closely with the graduate admissions team providing operational and administrative support related to on-campus and off-campus recruiting activities.
Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu.
Required Education and Experience:
- High School diploma or equivalent.
- Two years of experience in customer service.
Preferred Qualifications:
- Bachelor's degree.
- Experience using an ERP system for educational institutions such as Banner.
- Demonstrated ability to interact in a courteous and professional manner in a wide range of professional venues and settings.
- Demonstrated ability to support and maintain a productive, collaborative, and continuous relationship with colleagues in multiple units such as Graduate Admissions, Graduate Programs, and Career Management Center.
- Demonstrated ability to communicate effectively in both verbal and written contexts.
- Demonstrated ability to manage time effectively.
- Exceptional skills with Microsoft suite (Word, Excel, PowerPoint, etc.).
- Basic office budget management that includes the use of Concur or similar system.
- Experience working with a CRM system.
- Demonstrated ability to interact in a courteous and professional manner in a wide range of professional venues and settings.
- Demonstrated ability to support and maintain a productive, collaborative, and continuous relationship with colleagues in multiple units such as Graduate Admissions, Graduate Programs, and Career Management Center.
- Demonstrated ability to communicate effectively in both verbal and written contexts.
- Demonstrated ability to manage time effectively.
- Exceptional skills with Microsoft suite (Word, Excel, PowerPoint, etc.).
- Basic office budget management that includes the use of Concur or similar system.
- Experience working with a CRM system.