Administrative Assistant III

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Strategic Comp | Internal Operations Team

Who We Are

Strategic Comp is a leading provider of workers' compensation insurance for large employers committed to protecting their workforce. As part of Great American Insurance Group, we combine the strength and stability of a trusted organization with more than 150 years of history with the entrepreneurial spirit of a growing business.

Through our specialized insurance expertise and field-based service model, we build lasting partnerships and deliver exceptional results for our customers. Our culture is built on collaboration, excellence, and a shared commitment to serving our customers and one another.

Position Summary

The Administrative Assistant III provides advanced administrative and operational support to Strategic Comp employees and internal business partners. This role serves as a key member of the Internal Operations team, helping ensure efficient day-to-day operations through coordination of meetings and events, onboarding activities, system access administration, organizational maintenance, and responsive support to internal customers.

The ideal candidate is highly organized, customer-focused, and detail-oriented, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment. This individual will work to support organizational effectiveness and deliver a positive employee experience. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

Administrative Support

• Provide administrative support to Strategic Comp leaders and functional departments.

• Coordinate meetings, interviews, and other business events, including scheduling, logistics, and communications.

• Route and track incoming requests, inquiries, and correspondence to appropriate individuals or teams.

• Respond to inquiries from employees and internal business partners in a professional and timely manner.

• Deliver exceptional service while maintaining confidentiality and professionalism.

• Performs other duties as assigned.

Employee Onboarding and Internal Operations Support

• Coordinate scheduling and administrative activities associated with interviewing, onboarding, and employee transitions.

• Submit, track, and manage system access provisioning requests and related administrative activities.

• Support equipment ordering, distribution, and related onboarding logistics as needed.

Organizational and Business Support

• Maintain and regularly update organizational charts, distribution lists, and department information.

• Support internal communications initiatives and department-wide announcements.

• Coordinate special projects and process improvement activities as assigned.

• Identify opportunities to improve administrative processes, documentation, and customer service experiences.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.

• Minimum of six years of administrative, operational support, or related business experience.

• Experience supporting multiple leaders, departments, or business functions preferred.

• Experience coordinating meetings, events, onboarding activities, or administrative workflows preferred.

• Strong organizational and time-management skills.

• Exceptional attention to detail and accuracy.

• Ability to prioritize competing responsibilities and manage multiple tasks simultaneously.

• Strong verbal and written communication skills.

• Customer-focused mindset with a commitment to providing excellent service.

• Ability to maintain confidentiality and exercise sound judgment.

• Proficiency with Microsoft Office applications, including Outlook, Teams, Word, Excel, and PowerPoint.

• Ability to learn and effectively utilize various business systems and workflow tools.

• Demonstrated initiative, problem-solving skills, and continuous improvement mindset.

Business Unit:

Strategic Comp

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

• Excludes seasonal employees and interns.