Administrative Assistant Hybrid

R.R. Donnelley

Phoenix, AZ

JOB DETAILS
SALARY
$17.74–$24.47 Per Hour
SKILLS
Administrative Skills, Corporate Banking, Cross-Functional, Customer Experience, Customer Support/Service, Detail Oriented, Expense Management, Expense Reports, Financial Administration, Follow Through, Maintain Compliance, Multitasking, Organizational Skills, Problem Solving Skills, Process Improvement, SAP, Travel Planning, Willing to Travel
LOCATION
Phoenix, AZ
POSTED
1 day ago

Job Description

We are seeking a detail oriented and service-driven Administrative Assistant to join our team. In this role you will support a growing group of 80+ investment bankers – by managing their expense reports, providing phone support, coordinating travel, and offering responsive, thoughtful support that makes their days easier. The ideal candidate thrives on supporting others, maintains professionalism under pressure, consistently goes the extra mile to provide excellent customer service, and brings a proactive approach to an ever-evolving service and industry.
This is more than just a task-based role – we're looking for someone puts the client experience at the center of everything they do.

Shift: Monday-Friday, 10am-6pm MST (Hours change with daylight savings)

This role is hybrid (3 days in office, 2 days remote)

What You'll Do:

  • Process and review a high volume of expense reports with accuracy and care
  • Provide responsive, friendly, solutions-focused phone and email support
  • Coordinate domestic and international travel arrangements including flights, hotels, and ground transportation
  • Respond to last minute travel requests with speed, professionalism, and precision
  • Serve as trusted point of contact for bankers, supporting their administrative needs with a focus on accuracy and customer service
  • Collaborate cross-functionally to resolve issues and ensure a seamless experience for bankers
  • Ensure compliance with internal policies and follow up on any discrepancies
  • Identify opportunities for process improvement and enhance service quality
  • Maintain confidentiality, professionalism, and a positive attitude in all interactions

Qualifications:
Qualifications

Who You Are:

  • Detail-oriented and organized, with a strong sense of follow-through
  • Brings a positive, proactive mindset and a genuine desire to help others
  • Communicates with warmth, clarity, and professionalism – always aiming to support, not just respond
  • Comfortable managing multiple priorities in a fast-moving environment
  • Maintains discretion, professionalism, and a client-first attitude
  • Takes ownership, solves problems quickly, and looks for ways to improve processes

Preferred Experience:

  • Experience in customer service or administrative support in finance, banking, corporate support
  • Familiarity with expense reporting tools such as Concur, SAP, or similar platforms
  • Experience booking and managing domestic and international travel
  • Prior experience supporting large teams or working in a fast paced environment

Additional Information

The salary range for this role at the noted RRD location is $17.74-24.47/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

\ #WLPHX

#LI-Hybrid

#LI-NH

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Compensation:
$18-$18

About the Company

R

R.R. Donnelley

Our people make a difference every day - working with customers, in production or behind the scenes in a support role. They know how to manage the job and exceed expectations! Through our dedicated and talented employees we are creating, managing and executing marketing and business communications that are connecting people around the world with the power of words and images.

With a long and rich history, RR Donnelley (NYSE: RRD) is a Fortune 500 company employing more than 44,000 people worldwide. We assist customers in developing and executing multichannel communication strategies that engage audiences, reduce costs, drive revenues and increase compliance.

We’re not only committed to innovative technologies. We’re committed to high standards of corporate social responsibility across our global footprint. For details please click here to view the report “making a difference starts with ourselves.” You’ll find out how RR Donnelley defines its values, how we work to ensure our employees feel valued, and how our company efforts add value for our stakeholders.

RR Donnelley is an Equal Opportunity/Affirmative Action employer. The company’s policy is to select, place and deal with all its employees without discrimination based on race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected Veteran status, genetic information or on the basis of any other status protected by applicable federal, state or local law.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Printing and Publishing
FOUNDED
1864