Administrative Assistant

Administrative Assistant
LOCATION Dallas, TX 75201 | Onsite
COMPENSATION & SCHEDULE
• $17.82/hour
• Monday–Friday, 8:00 AM–5:00 PM

ROLE IMPACT
Support customers through the permitting process by providing clear, accurate guidance on applications, requirements, fees, procedures, and timelines. Success in this role means delivering responsive customer service while ensuring permit applications are complete and accurate.

KEY RESPONSIBILITIES
• Greet and assist customers in person, by phone, and via email with permit application questions, procedures, fees, and timelines.
• Explain permitting requirements and guide customers through the steps needed for successful application submission.
• Receive, review, and process permit applications for completeness and accuracy.
• Follow up with customers regarding missing information or required documentation.
• Resolve customer concerns professionally and courteously, escalating complex matters when appropriate.

MINIMUM QUALIFICATIONS
• Customer service skills with the ability to assist customers in person, by phone, and via email.
• Ability to review applications and documentation for completeness and accuracy.
• Strong verbal and written communication skills with the ability to explain procedures and requirements clearly.

LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy