Administrative Assistant

Administrative Assistant

Location: Dallas, TX 75207 | Onsite

COMPENSATION & SCHEDULE

• $21.00 per hour

• Monday–Friday | 8:00 AM – 5:00 PM

• Full-time | W2

• Expected Start: TBD

ROLE IMPACT

The CEAP Eligibility Specialist ensures timely and accurate processing of client documentation for the Comprehensive Energy Assistance Program (CEAP). This role directly supports individuals and families by verifying eligibility and maintaining compliance with program guidelines. Success is defined by accuracy, efficiency, and strong client service delivery.

Key Responsibilities

• Collect, review, and verify required documentation for CEAP eligibility determination

• Ensure all client files are complete, accurate, and compliant with program standards

• Communicate with clients to obtain missing or clarifying documentation

• Maintain organized digital and physical records in accordance with agency policies

• Provide professional customer service while supporting application processing timelines

Minimum Qualifications

• High school diploma or equivalent

• 1+ year of administrative support, document processing, or case coordination experience

• Strong attention to detail with accurate data entry and record management skills

• Core Tools & Systems

• Microsoft Office Suite (Word, Excel, Outlook)

• Case management or eligibility tracking systems

• Electronic document management systems

• Email and calendar scheduling platforms

Preferred Skills

• Experience working with public assistance or energy assistance programs

• Bilingual (English/Spanish) preferred

• Ability to manage high-volume documentation in a deadline-driven environment

Legal Notice

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