Administrative Assistant

Administrative Assistant

We need a skilled administrative person to answer phones, process contracts, apply payments, print materials, etc. to be used for a funeral services provider.

This is a very busy, fast-paced funeral home with a large staff with several moving parts. Must have the ability to learn and adapt quickly and work in a fast-paced environment. Computer skills are a must. Internal systems will be trained and taught.

Job Responsibilities

• Schedules meetings.
• Makes travel arrangements.
• Plans events
• Completes management expense reports.
• Responds to inquiries in writing and or verbally.
• Pulls monthly reports.
• Enters contract details into information system and maintains other related documents.
• Orders and checks memorial to ensure accuracy.
• Processes annual funeral home and cemetery license renewals
• Codes and scans invoices
• Processes accounts payable and other accounting support transactions.
• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team member.
• Schedules call-in appointments for Sales
• Files and maintains customer information.
• Maintains office and facility supplies as well as fax machines, copiers and network printers.
• Prepares daily schedules.
• Administers HR processes including new hire paperwork, background checks and bonus processing.
• Maintains processes to ensure compliance with policies and procedures including SOX administration and audit.
• Trains others on policies, procedures and new company initiatives.
• Maintains a friendly attitude offering assistance and guidance to all persons entering the location.

Minimum Requirements

Education

• High school diploma or equivalent
• Experience: 3 years of experience working in a customer-focused and fast-paced professional environment.

Knowledge, Skills and Abilities

• Must have advanced computer, internet and word processing
• Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
• Ability to handle confidential and sensitive information with discretion.
• Effective communication skills, both orally and in writing
• High level of compassion and integrity
• Ability to follow instructions and work with minimal supervision.