Administrative Skills, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Database Administration, Detail Oriented, Develop and Maintain Customers, File Management, Loan Origination, Loans, Marketing, Mortgage, Multitasking, Organizational Skills, Presentation/Verbal Skills, Real Estate Forms and Closings, Real Estate Sales, Sales, Sales Administration, Social Media, Time Management, Writing Skills
Charlottesville, Virginia
Atlantic Coast Mortgage is seeking an experienced Administrative Assistant to support a top-producing Loan Officer and help deliver an exceptional client experience throughout the mortgage process. This role is responsible for assisting with loan origination support, marketing initiatives, client communication, and daily office administration.
The ideal candidate is organized, detail-oriented, customer-focused, and comfortable working in a fast-paced sales environment. This position is part-time and located in our Charlottesville, VA office.
Job Responsibilities
- Serve as the first point of contact for clients, Realtors, and business partners
- Attend local events and real estate closings to capture content for social media
- Illustrate excellent customer service skills with clients and applicants
- Efficiently perform a variety of office administrative duties
- Maintain client database and referral partner activity
- Support the Loan Officer with scheduling, client communication, and file management
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Qualifications
- At least 2 + years of experience with administrative support in a sales environment
- Excellent written and verbal communication skills
- Exceptional time management and organizational skills
- Ability to learn quickly and multitask with high attention to detail
- Aptitude to work in a fast-paced, deadline-driven environment
ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.