Account Representative - State Farm Agent Team Member

Jim Saxton - State Farm Agent

  • Austin, TX
  • 2 days ago
  • Full-time

Highlights

Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Numbers & Facts

LocationAustin, TX
Job TypeFull-time

Description

Benefits:
  • Licensing paid by agency
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2009 and currently lead a team of nine. I've been with State Farm since 1996, beginning my career as a team member before moving into management and eventually opening my own agency. I'm a graduate of the University of Texas, where I studied Marketing and played football. My wife and I have two sons, and I enjoy building both strong teams and lasting customer relationships.

Giving back to the community is a priority for me. I serve on the Board of the National Football Foundation, stay active in my local church, and support a variety of charitable organizations and community events throughout the year.

Our agency offers licensing reimbursement, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential.

Our culture is competitive, family-oriented, and built on teamwork. I'm looking for someone who is self-motivated, dependable, and enjoys working with others. If you're driven to grow, take initiative, and want to be part of a supportive, high-performing team, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Jim Saxton - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
  • Establish customer relationships and follow up with customers, as needed. 
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

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