Account Executive (Ann Arbor or Cleveland)

Job Title: Account Executive Location: Ann Arbor or Cleveland Reports to: Senior Regional Sales Manager FLSA Class: Exempt

Learn more about our company and how we support you.

Takara Bio USA empowers life science discovery. We bring innovation and inspiration to every scientist - promoting discoveries that improve health and the environment. We hold values that all employees and prospective candidates should demonstrate: Innovation, Teamwork, Integrity, Respect, Growth, Diversity, and Quality. We value helping employees develop their skills and you will be part of this journey.

At Takara Bio, we know that every experimental decision has an impact. Choices matter from design to data analysis. We create best-in-class products that get the job done. In your hands, what do those research reagents and kits create? Something powerful: knowledge, understanding, and-often-hope. Together we can improve the human condition through biotechnology…and Thats Good Science.

How this role drives the company forward

The Account Executive is responsible for achieving revenue targets by managing and growing a defined set of strategic customer accounts within the designated territory. This role emphasizes long-term relationship development, expanding and identifying new opportunities in existing accounts, and value-based selling across a broad portfolio of products. Building on previous sales experience, the Account Executive demonstrates a high level of scientific fluency, business acumen, and customer insight to deliver customized solutions that meet customer needs. The individual will work collaboratively across internal teams to deliver a seamless customer experience and maximize account potential.

The Account Executive role is remote-based and required to maintain residency within the identified ideal locations of the region. Approximately 50% travel, including overnight, may be required.

How you will make an impact

The position will require engaging researchers, core directors, and procurement at assigned life science research accounts. Frequent and consistent in-person customer meetings are critical in demonstrating the value of Takara Bios products in their applications and workflows. Similar direct sales activities will be expected at biotech and pharmaceutical accounts in the assigned territory to achieve revenue balance and diversification from these different market segments.

What will you do

• Demonstrates ongoing success in achieving sales targets by managing a portfolio of customer accounts with a focus on expanding relationships, increasing product adoption, and driving revenue growth across assigned accounts.
• Employs sound tactical plans to manage day-to-day activities towards long-term sales success.
• Maintains an advanced level of product and marketplace knowledge.
• Communicates complex scientific concepts clearly and effectively, adapting messaging for both technical and non-technical audiences.
• Applies consultative selling techniques and selling strategies to identify, advance, and close opportunities.
• Identifies new opportunities within existing accounts such as upselling and cross-selling products to drive sales growth and account retention.
• Seeks constant improvement in advancing opportunities to close.
• Analyzes sales data to identify sales trends and interpret the impact of tactical plans on sales results.
• Leverages insights to drive decision-making, prioritizing high-impact activities.
• Efficiently uses CRM tools to build and execute account plans, manage pipeline activities, and document all customer interactions, ensuring full visibility and alignment across internal stakeholders.
• Creates reports and dashboards to measure tactical plans.
• Collaborates cross-functionally with internal partners to enhance messaging.
• Can appraise product messaging and communicate alternative approaches.
• Appraises customer feedback and delivers analysis of customer experience to internal partners.
• Provides timely, proactive communication and follow-up to customers, ensuring a consistently high level of service and responsiveness.
• Applies advanced problem-solving and critical thinking skills to overcome customer objections, navigate competitive environments, and support complex decision-making processes.
• Contributes to team development by mentoring new account managers, sharing best practices, and supporting onboarding efforts with a focus on technical knowledge and sales processes.

This position does not have supervisory responsibilities.

How will you get here

• BS, MS, or PhD in Molecular Biology, Cell Biology, or a related life science discipline.
• 2 years of successful sales or account management experience in the life science tools industry is required.
• 2-4 years of hands-on laboratory experience in molecular or cell biology required.
• Proven ability to manage and grow strategic customer accounts while meeting or exceeding revenue targets.
• Strong scientific foundation with the ability to articulate complex concepts clearly and persuasively.
• Advanced selling and presentation skills, including experience navigating complex sales cycles and competitive situations.
• Exceptional interpersonal, organizational, and problem-solving skills.
• Demonstrated experience using CRM systems (e.g., Salesforce.com) to manage account plans, pipelines, and customer engagement.
• Must maintain a valid drivers license, auto insurance, and a satisfactory driving record.
• Self-driven and accountable with the ability to work independently and in collaboration with cross-functional teams in a remote environment.

AAPEEO Statement

Takara Bio USA Inc. does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Additional Information about the role

Please note this job description may not cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The US base salary range for this full-time position, expected to be located in Cleveland, OH or Ann Arbor, MI, is $105,000 - $115,000 USD. We may consider other candidates for this position with more experience and would expect the salary range to change accordingly. This range may be modified at any time at our sole discretion.

This base salary does not include additional bonus compensation and benefits. Learn more about benefits at https://www.takarabio.com/about/careers/company-benefits.

Individual compensation packages are based on factors unique to each candidate, including job-related skills, training, experience, qualifications, work location, and market conditions.