Under the direction of the Enhanced Care Management Supervisor, the Lead Care Manager (LCM) provides direct service, as well as coordinates care management, and functions as a part of a "Care Team" for the Enhanced Care Management Program (ECM). The LCM collaborates and communicates with clients, caregivers/family support persons, and other providers to promote wellness, recovery, independence, resilience, and empowerment, while ensuring access to appropriate services and maximizing client benefit.