UNKNOWN

FEED

IVR, APIs, ACD, WFM/WFO, Omnichannel communications…) Advanced knowledge of voip protocols (e.g., SIP/SDP, RTP/SRTP, WebRTC, MGCP…) Intermediate knowledge of network communication as defined by TCP/IP and OSI models Intermediate knowledge of POTS, DS1/T1, E1, DS3, OC3, FE, GigE and 10GigE. Advanced knowledge of UC/CC applications with 4+ years of experience with applications such as: Genesys, Cisco Unified Contact Center Enterprise, Avaya, Five9, 8x8… Advanced knowledge of IP telephony architecture with 3+ years of practical experience with SIP trunks, SBCs, Media Gateways, FXS/FXO, Codecs… Advanced knowledge of UC/CC technologies (e.g.

YEAR

Schools Financial

Genesys Cloud Engineer (Telecom Network Engineer)

ea_via_bold

The Public Safety Communications (PSC), Engineering Services Section, Multi-Protocol Label Switch (MPLS) Unit is responsible for a wide array of engineering activities and services related to the design, building, and maintenance of the public safety communications systems engineering for the California Public Safety Microwave Network (CAPSNET) system. Personal Leave Program 2025 (PLP 2025): Effective July 1, 2025, CalHR implemented the temporary Personal Leave Program 2025 (PLP 2025), which reduces employee pay in exchange for leave credits.

State Of California

ASSOCIATE TELECOMMUNICATIONS ENGINEER

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. A part of UC Davis Health Information Technology, Unified Communications (UC) provides planning and implementation activities that delivers Wide Area Network (WAN), Local Area Network (LAN), VoIP, Call Center technologies, Wireless, E-mail, Voicemail and Workstation service for the entire UCDH enterprise.

University of California

Senior VoIP Engineer

Develops project plans, defines project scope and timeline, identifies potential risks, develops contingency plans, provides cost estimates, identifies resource needs, tracks project progress, reviews milestones, resolves issues and conflicts, monitors and manages change, and prepares and presents status reports to management. Under general direction, the Principal Systems Engineer performs a variety of professional, technical, and systems programming and/or network administration duties involving the design, development, testing, implementation and maintenance of the software and hardware infrastructure and connectivity capability between different platforms that manage information technology resources and/or support the execution of automated applications.

City of Sacramento

Principal Systems Engineer (IT Operations/VOIP)

This role combines production support and platform engineering , including contact center routing, telephony troubleshooting, Linux-based systems, integrations, and migration from an existing commercial platform to a next-generation platform built on open-source telephony technologies. Configure and maintain routing strategies, queues, IVR flows, and agent targeting across voice, chat, email, and task channels.

Glint Tech Solutions LLC

Contact Center Systems Engineer

Manatal

All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of the following characteristics: gender (including gender identity and expression), sexual orientation, race (including traits associated with race, which include, but are not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, primary language, immigration status, physical disability (Including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over),Â marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, the personâs use of cannabis off the job and away from the workplace, political orientation, or any other classification protected by federal, state, or local law or any combination of two or more characteristics stated herein.Â This class is distinguished from the class of Information Technology Analyst II because incumbents in the Information Technology Analyst Senior class perform complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization; and/or, coordinating/administering projects that are moderate/large in size and scope, requiring the direction of multiple staff and the procurement/utilization of significant resources management.

County of Placer

Information Technology Analyst - Senior(Network Engineer)

This role will focus on quality engineering across voice, chat, email, routing, integrations, omnichannel experiences, and AI-assisted features . We are seeking an experienced Contact Center Quality Engineer to support the development and enhancement of a large-scale enterprise contact center platform.

Contact Center Quality Engineer

OTHER

In this role, you will be responsible for creating automated test suites for REST APIs, executing load and stress testing on telecommunication/voice architectures, and developing Python-based automation scripts to ensure high availability, audio quality, and system scalability. REST API Test Automation: Build, automate, and maintain robust API test frameworks for backend voice platform services using modern automation tools (e.g., Postman, REST Assured, or Python Requests).

Infobahn SoftWorld Inc

VoIP test engineer

Ceipal

Glint Tech Solutions

The principal area of responsibility involves management of program of projects in the State Transportation Improvement Program (STIP), various Proposition 1B Programs, Senate Bill 1 (SB1), Trade Corridor Enhancement Program (TCEP), SB 1 - Solutions for Congested Corridors Program (SCCP), and SB 1 - Local Partnership Program (LPP) for specific geographic regions. Additional statewide responsibilities include close coordination with District Program/Project Management offices as well as Programming offices in the Divisions of Right of Way, Local Assistance, Rail and Mass Transit, and Budgets.

SENIOR TRANSPORTATION ENGINEER, CALTRANS

Preferred: AI/ML feature testing, including routing, intent classification, summarization, or virtual agents. Experience with functional, integration, regression, end-to-end, exploratory, and UAT testing .

HOUR

Applab Systems Inc

QA Engineer Contact Center / Telephony

jobdiva

As a Senior Power Systems Modeling Engineer, you will play a pivotal role in advancing the deployment of SMA's industry-leading utility-scale solar PV and BESS solutions, supporting utility-scale renewable energy, battery storage, and next-generation data center applications. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions.

SMA Solar Technology AG

Senior Power Systems Modeling Engineer, Real Time Simulation

As a Senior Power Systems Modeling Engineer, you will play a pivotal role in advancing the deployment of SMA''s industry-leading utility-scale solar PV and BESS solutions, supporting utility-scale renewable energy, battery storage, and next-generation data center applications. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants'' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions.

SMA Solar Technology America LLC

The role involves supporting an enterprise contact center platform, troubleshooting production issues, maintaining routing/IVR/queue configurations, supporting a next-generation open-source telephony platform, performing UAT/QA, and collaborating with engineering and operational teams across regions. Key Requirements: 3+ years of hands-on experience with enterprise contact center platforms such as Genesys, NICE, Five9, Avaya, Cisco , or comparable platforms.

Under the general direction of the Chief, Office of Transportation Management Systems (TMS) Maintenance, the incumbent provides support to district field maintenance activities related to annual Major Maintenance Contract for Delivery (for HM4 - TMS related systems), updates SHSMP/Ten Year Plan documents related to Asset Management of the Signs and Lighting rehabilitation, coordinates the materials resources for Transportation Management Systems (TMS) parts procurement, and manages special projects for the Office. Attends, participates, reviews, and provides input to activities and documents pertaining to Strategic Plans; Departmental, Division, Office, and Branch policies, procedures and reports; research projects; relevant committees; and legislative documents.

SENIOR TRANSPORTATION ELECTRICAL ENGINEER (SUPERVISOR)

The mission of California State Parks is to provide for the health, inspiration, and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation. SUPPLEMENTAL QUESTIONNAIRE: Please include a 1-2 page(s), 12-point font, supplemental questionnaire that addresses the following questions: Describe why you are interested in this position and how your experience will support California State Parks' mission and coastal resilience goals.

ENGINEER,CIVIL

Under the general direction of the Chief Engineer II, the Stationary Engineer in the Facilities Management Division (FMD), Allenby building performs a variety of skilled work in the operation, maintenance and repair of heating, air conditioning, ventilating, lighting, power, water, water treatment, and other mechanical systems in State-owned and occupied buildings in accordance with FMD guidelines and manuals. Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.

STATIONARY ENGINEER

As a Hazardous Substances Engineer you will have the opportunity to: Coordinate and partner with SMRP staff, DTSC's Office of Environmental Information Management (OEIM) staff, and vendors to analyze business and technical data needs and conduct gap and market analyses to address current and future planning, performance, and environmental data requirements. Your daily work with DTSC's scientists, engineers, geologists, toxicologists, administrative, IT staff, and management will help develop and update existing policies, procedures, and protocols to ensure operational and strategic data are optimized and visualized to drive effective organizational change.

HAZARDOUS SUBSTANCES ENGINEER

Under the direction of the Building Manager, the Chief Engineer II in the Facilities Management Division (FMD) California Natural Resources Agency HQ supervises the daily building and engineering operations, maintenance, special projects and repairs of building systems including heating, ventilating, refrigeration, and air-conditioning systems, auxiliary electrical plants and other mechanical and power equipment in State-owned and occupied buildings in accordance with FMD guidelines and manuals. Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts.

Voice Engineer Jobs in Sacramento, CA

Genesys Cloud Engineer (Telecom Network Engineer) Schools Financial

ASSOCIATE TELECOMMUNICATIONS ENGINEER State Of California

Senior VoIP Engineer University of California

Principal Systems Engineer (IT Operations/VOIP) City of Sacramento

Contact Center Systems Engineer Glint Tech Solutions LLC

Information Technology Analyst - Senior(Network Engineer) County of Placer

Contact Center Quality Engineer Glint Tech Solutions LLC

VoIP test engineer Infobahn SoftWorld Inc

Contact Center Quality Engineer Glint Tech Solutions

Contact Center Systems Engineer Glint Tech Solutions

SENIOR TRANSPORTATION ENGINEER, CALTRANS State Of California

QA Engineer Contact Center / Telephony Applab Systems Inc

Senior Power Systems Modeling Engineer, Real Time Simulation SMA Solar Technology AG

Senior Power Systems Modeling Engineer, Real Time Simulation SMA Solar Technology America LLC

Contact Center Systems Engineer Applab Systems Inc

SENIOR TRANSPORTATION ELECTRICAL ENGINEER (SUPERVISOR) State Of California

ENGINEER,CIVIL State Of California

STATIONARY ENGINEER State Of California

HAZARDOUS SUBSTANCES ENGINEER State Of California

CHIEF ENGINEER II State Of California

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