PTP ManagerIntegrated Resources, Inc
Nashville, TN25 days ago
PTP Assistance Team to ensure accuracy and timeliness of responses to high volume RampUp cases concerning workflow questions, invoice/payment status requests, training and other requests from internal and external customers (including suppliers) Driving operational efficiency: Contact for escalation/resolution of issues Perform root cause analysis aimed toward eliminating source of process problems from business environment Assists PTP management to implement process issues Ensure process and policy is being followed Assist PTP Director by providing business requirements on reporting and metrics to identify resource needs, drive efficiency and to analyze trends that may help direct various business decisions Assist with internal controls, compliance and external auditor with audits on PTP Implementation of Global ERP and PTP related projects as SME Works closely with the Technical Services and automation teams on identifying, creating business requirements and implementation of robotic automations Requirements: Bachelor's Degree (or comparable experience) in Accounting, Finance, Business, Project Management, Information Technology or Organizational Management 2-5+ years of managing AP/PTP processes and resources Global experience is a plus Advanced knowledge of Excel, PowerPoint, Visio, and OneNote Experience with Financial System implementations, blueprinting and system data conversions - Nice to have Advanced knowledge of and experience with SAP ECC/SRM Systems, including technical experience with data tables, security roles and workflow processes. Responsibilities include: Management tasks: Management of the PTP resources located in Nashville, Budapest or Buenos Aires Communication of morale issues directly to PTP Director and SVP of PTP Identifying and communicating recurring issues/concerns Handling for employee reviews Identifying team building events that cross all PTP locations Manages the workload and resources to maintain SLAs across all functions Onboarding and training of new PTP resources Communication with all levels of management within Client Globally Responsible for managing the PTP teams locally as listed below: Vendor setup team responsible for handling tasks with Graphite (supplier onboarding tool), manual setups into Graphite with separate resources to handle the audit on new supplier setups and changes PO/Invoice monitoring to ensure invoices are processed accurately and timely, review of aged invoices and POs, review of the exceptions and hold queues along with handling critical payment requests Disbursements team responsible for issuing checks, ACH and wire transfers, handling payment rejections, related party reporting, along with working closely with Treasury, Tech, Finance and Controllership team.