NewDiesel Technician/Mechanic II Penske Truck RentalDiesel Technician/Mechanic IIBILLINGS, MTWillingness to travel as necessary within the district (customers’ yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education) and pass a drug screening. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
NewCDL Technician Vortex Companies, LLCCDL TechnicianHelena, MTWork effectively with supervisors and all members of the crew to ensure successful inspections, cleaning, repairs, and rehabilitation of sanitary and storm sewer collection systems. The Vortex Companies, LLC delivers cutting edge trenchless technologies and turnkey services to make the worlds water cleaner and we’re growing every day!
NewDiesel Truck Technician JGP Job PostingsDiesel Truck TechnicianColumbia Falls, MontanaPerform general repairs including but not limited to clutches, fan hubs, differentials, fifth wheels, brakes, batteries, AC, oil changes, bolt on components, and replace transmissions. The ideal candidate is a skilled and reliable professional with at least 3 years of hands-on experience in automotive or equipment repair.
Heavy Truck Frame Technician Interstate Companies, Inc.Heavy Truck Frame TechnicianBillings, MTBodyShopTechnician #TruckPainter #CollisionRepair #CommercialVehicleRepair #PaintTechnician #HeavyDutyTrucks #BillingsMTJobs #PrideInService. I-State Truck Center is seeking an experienced Heavy-Duty Truck Body & Paint Technician to join our full-service truck body shop in Billings, Montana.
Heavy Truck Frame Technician IState Truck IncHeavy Truck Frame TechnicianBillings, MT3+ years of body shop and paint experience Heavy-duty truck, commercial vehicle, or equipment repair experience preferred Knowledge of paint preparation, spray application, and color matching Experience with steel, aluminum, and fiberglass repairs Strong attention to detail and quality workmanship Valid driver''s license and basic hand tools. #BodyShopTechnician #TruckPainter #CollisionRepair #CommercialVehicleRepair #PaintTechnician #HeavyDutyTrucks #BillingsMTJobs #PrideInService.
Service Technician - Diesel/Heavy Duty Truck Floyd's Truck CenterService Technician - Diesel/Heavy Duty TruckBelgrade, MTDiagnose and repair various truck systems using hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, welding equipment, and jacks and hoists. Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges.
Heavy Duty Truck Mechanic Knife River Materials NMNHeavy Duty Truck MechanicMissoula, MT$25–$35 / hourMinimum Qualifications:- Qualified driving record- Experience with heavy truck repair- (preferred)- Have your own tools- Class A CDL (preferred but not required)Duties and Responsibilities:- perform significant maintenance on all Class 8 trucks, and/or assist with repairs, improvements, maintenance of trucks to assure they are in safe and suitable working condition.- Operate company vehicle to perform field service repairs.- Responsible for providing your own basic hand tools, pneumatics, and some specialty tools.-
Heavy Duty Truck Mechanic KRC CorporationHeavy Duty Truck MechanicMissoula, Montanaperform significant maintenance on all Class 8 trucks, and/or assist with repairs, improvements, maintenance of trucks to assure they are in safe and suitable working condition. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day.
Lead Equipment/ Truck Mechanic (Kalispell) KRC CorporationLead Equipment/ Truck Mechanic (Kalispell)Kalispell, MontanaPerform and/or assist with significant maintenance and repairs on trucks, trailers, and all types of equipment to ensure that they are in safe and suitable working condition. Help maintain and repair construction trucks and equipment, including hydraulic repair, brake work, electrical repairs and welding.
LEAD EQUIPMENT/ TRUCK MECHANIC (KALISPELL) Knife River Materials NMNLEAD EQUIPMENT/ TRUCK MECHANIC (KALISPELL)Kalispell, MTPerform and/or assist with significant maintenance and repairs on trucks, trailers, and all types of equipment to ensure that they are in safe and suitable working condition.- Help maintain and repair construction trucks and equipment, including hydraulic repair, brake work, electrical repairs and welding.-
Diesel Technician/Mechanic II Penske CorporationDiesel Technician/Mechanic IIBillings, MTWillingness to travel as necessary within the district (customers' yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education) and pass a drug screening. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
Diesel Technician/Mechanic III - Entry Level Penske CorporationDiesel Technician/Mechanic III - Entry LevelMissoula, MTWillingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. Doing preventative maintenance repairs-like replacing or rotating tires-and completing vehicle component lubrication and replacement, some electrical system repairs, and cooling system maintenance on gas and diesel engine vehicles.
Truck Sales Representative - Missoula, MT Bruckner's Truck & EquipmentTruck Sales Representative - Missoula, MTMissoula, MontanaK eywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Job s OR Career O R B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR . This position utilizes our companies Core Values to sell all Bruckner Truck Sales products using technical, organizational, and customer knowledge skills to influence customers and assist them in applying our products/services to their needs resulting in revenue generation for the company and excellent service for our customers.
Field Service Technician Federal Signal CorpField Service TechnicianBillings, MTSummary of Position: Answer inbound customer calls, respond to emails, provide parts assistance, or respond to requests for service to diagnose and provide troubleshooting assistance to resolve product-related issues by utilizing company databases, customer information, and collaboration with other departments. Review case information, provide guidance, and answer questions by dealers and customers in evaluating if product repairs and/or issues are covered under the product warranty policy or should be considered for a good will or policy adjustment.
Field Technician Mechanic Pump, Power & HVAC EquipmentShare.com IncField Technician Mechanic Pump, Power & HVACBillings, MTWe're hiring a Field Technician (Mechanic) at our Advanced Solutions rental facility in Billings, MT, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, provide maintenance and repair for a variety of customer and company owned Pump, Power & HVAC equipment, and help us build the future of construction. Field Mechanic: When required, travel to customer job sites to perform preventive maintenance and repairs of power generators, diesel engines, electrical distribution equipment, HVAC equipment and/or oil free air compressors.
NewService Technician Fairbanks ScalesService TechnicianBozeman, MTFull timeThus, you may be the subject of a "consumer report" and/or "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living, and which can involve personal interviews with sources such as neighbors, friends, or associates, The reports may contain information regarding your credit history, criminal history, social security verification, motor vehicle records ("driving records"), verification of your education or employment history, or other background checks. NOTIFICATION OF PRE-EMPLOYMENT DRUG SCREENINGFairbanks Scales Inc. performs post-offer, pre-employment drug testing for all roles prior to being hired into any role as part of our Drug Free Workplace Policy.
Body and Paint Technician Interstate CompaniesBody and Paint TechnicianBillings, MTBodyShopTechnician #TruckPainter #CollisionRepair #CommercialVehicleRepair #PaintTechnician #HeavyDutyTrucks #BillingsMTJobs #PrideInService. I-State Truck Center is seeking an experienced Heavy-Duty Truck Body & Paint Technician to join our full-service truck body shop in Billings, Montana.
Field Construction Technician DOT TUFF SHED. INC.Field Construction Technician DOTHelena, MTReports defective, worn, or inoperable tools (electric, pneumatic, consumables, extension cords, air hoses, etc.) to Management in a timely manner. Safely delivers Tuff Shed storage buildings to Home Depot stores, customer properties, and retail sales lots.
Mechanic/Lube Technician Fisher IndustriesMechanic/Lube TechnicianBillings, MTWith over 70 years of experience, the company specializes in highways, bridges, aggregates, and large-scale infrastructure projects, supported by in-house capabilities in drilling, blasting, crushing, asphalt, and concrete production. They will be responsible for examining the equipment when it is in for scheduled service to determine additional service needs, Change oils in all compartments on equipment.
Body and Paint Technician Istate Truck CenterBody and Paint TechnicianBillings, MTBodyShopTechnician #TruckPainter #CollisionRepair #CommercialVehicleRepair #PaintTechnician #HeavyDutyTrucks #BillingsMTJobs #PrideInService. I-State Truck Center is seeking an experienced Heavy-Duty Truck Body & Paint Technician to join our full-service truck body shop in Billings, Montana.
Heavy Equipment Field Technician D2B GroupsHeavy Equipment Field TechnicianBillings, MT$48,000–$150,000Experienced or advanced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs. Diagnose malfunctions: repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls - to correct malfunctions and to keep machines in operating condition.
NewYard Technician /Delivery Driver - Missoula REICYard Technician /Delivery Driver - MissoulaMissoula, MTFull timeWhat We're Looking ForValid Class A CDL (required)Clean driving recordExperience hauling heavy equipment preferredFamiliarity with load securement regulationsBasic mechanical aptitudeAbility to operate forklifts, skid steers, and other equipment (or willingness to learn)Strong work ethic and reliabilityProfessional attitude with customers and team membersAbility to work independently and as part of a teamPhysical & Work Environment RequirementsAbility to lift up to 75 lbs occasionallyFrequent walking, bending, climbing, and standingOutdoor work in varying weather conditionsComfortable working around heavy machineryWillingness to work overtime when neededBuild More Than a JobIf you're looking for a role where you can stay active, operate equipment, drive professionally, and grow within a strong organization, apply today. Position Overview This role combines:Yard Operations & Equipment ReadinessSafe Transport & Delivery of Equipment using pick-up truck and trailerCustomer-Facing ServiceYou'll split time between maintaining a clean, organized yard and delivering equipment to customer job sites.
Highway Maintenance Technician - CDL Driver / Equipment Operator - Missoula Montana GovernmentHighway Maintenance Technician - CDL Driver / Equipment Operator - MissoulaMissoula, MTOperates various trucks and a variety of heavy equipment to perform culvert placement and installation/cleaning, landslide removal, crack/mastic sealing, fence building or bridge repair, guardrail or sign installation, luminaire maintenance, roadway repair, vegetation and roadside maintenance, pavement marking and striping operations, and snow and ice control. Required Education and Experience: All levels require a valid Montana Commercial Operators License (Class A, Type II) with no restrictions, a tank endorsement and a valid Medical Examiner's Certificate (MEC).
Travel Tire Technician Remote Mechanic JobsTravel Tire TechnicianBillings, MontanaWe believe that skilled mechanics shouldn't be limited by traditional brick-and-mortar settings but should have the flexibility to work remotely, leveraging technology to provide expert services wherever they're needed. The Tire Technician specializes in the inspection, repair, and replacement of tires on light-duty vehicles, including cars and trucks.
Travel Heavy Duty Tire Technician Remote Mechanic JobsTravel Heavy Duty Tire TechnicianBillings, MontanaThe Heavy Duty Tire Technician is responsible for performing inspection, repair, and replacement of tires on heavy-duty vehicles, including trucks, buses, and commercial fleets. We believe that skilled mechanics shouldn't be limited by traditional brick-and-mortar settings but should have the flexibility to work remotely, leveraging technology to provide expert services wherever they're needed.
Diesel Technician Line FordDiesel TechnicianGlasgow, MontanaAdhere to manufacturer’s policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications. The role of the Diesel Mechanic is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment.
Body and Paint Technician Interstate Companies, IncBody and Paint TechnicianBillings, MTBodyShopTechnician #TruckPainter #CollisionRepair #CommercialVehicleRepair #PaintTechnician #HeavyDutyTrucks #BillingsMTJobs #PrideInService. I-State Truck Center is seeking an experienced Heavy-Duty Truck Body & Paint Technician to join our full-service truck body shop in Billings, Montana.
Field Service Technician ISCO Industries IncField Service TechnicianBillings, MTISCO/McElroy fusion training and testing, manufacturers' electro-fusion certification, First Aid and MSHA safety training certifications are all offered as part of the training. Our team of Field Service Technicians have a one-of-a-kind role that values independent work, problem solving, customer assistance, and seeing a job through from start to finish.
Telecom Field Technician Vero NetworksTelecom Field TechnicianKalispell, MTDepartment: Field Services Reports To: Field Supervisor Position Summary Mtnmax Internet now powered by Vero Networks is looking for a Telecom Field Technician to join our team. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly.
OSP Technician with CDL Vero NetworksOSP Technician with CDLKalispell, MT$27–$38 / hourOSP Technician Department: Outside PlantReports To: OSP Project Manager POSITION SUMMARY We are seeking a skilled OSP Technician with a valid CDL to support the installation, maintenance, and troubleshooting of fiber optic infrastructure in the field. If this role is defined as Safety-Sensitive (involving risk of injury or harm to the general public), be aware that subsequent Random Testing and Post-Accident Testing will be conditions of continued employment.
Service Technician- Deisel Kenworth Sales CompanyService Technician- DeiselMissoula, MT$20–$40 / hourBring your skills to a company where all 33 of our service locations proudly hold PremierCare Gold certification demonstrating our commitment to providing superior customer care. About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountain West and Mid-Atlantic regions.
Lube Technician - Class D Lithia & DrivewayLube Technician - Class DBillings, MTOperate a wide variety of cars, light trucks, and vans, with ability to drive both manual and automatic transmissions. We are willing to train individuals who are coachable and driven: eager and willing learn, and motivated to do more, produce more, and grow with the company!
Service Technician – Portable Toilets Cotter’s Sewer Inc.Service Technician – Portable ToiletsBillings, MT$16–$17 / hourApply now if you want a hands-on role with independence, steady hours, and the opportunity to grow into a long-term position. Cotter’s is hiring a Service Technician to manage portable restroom routes across the Billings area.
Service Technician - Missoula, MT Bruckner's Truck & EquipmentService Technician - Missoula, MTMissoula, MontanaKeywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR . This position will also perform disassembly, repair, and reassembly of truck engines, transmissions, carrier assemblies, clutches, brakes, electrical systems, and any other truck or related equipment adjustment/repairs.
Field Service Diesel Technician TranSource Truck & Equipment, Inc.Field Service Diesel TechnicianBelgrade, MT$30–$50 / hourTranSource Truck & Equipment, Inc. is a growing company representing Mack Trucks, Volvo Trucks and Volvo Construction Equipment, along with being the Servicing Dealer for multiple other product lines that support the On Highway, Construction and Agriculture Industry. Utilize testing equipment, precision instruments and gauges, hand tools, portable power tools, cranes, and hoists as needed;
Forklift Technician Day Shift Old Dominion Freight Line IncForklift Technician Day ShiftBillings, MTWhile performing the duties of the job, the employees will be exposed to various work environments which may include working with or around others while performing maintenance, working in an enclosed vehicle while performing inspections or repairs, fixing surfaces in an enclosed trailer, exposure to all weather conditions, noise levels that vary from quiet to loud and with lighting conditions that could be extremely bright or low light. Must be able to grip with right, left or both hands to use all necessary tools, to get in and out of the forklift, holding tablet, using pallet jacks or hand trucks, controlling and pushing the buttons, holding the steering wheel, etc.
Trailer Technician 12 pm - 9:30 pm Old Dominion Freight Line IncTrailer Technician 12 pm - 9:30 pmBillings, MTWhile performing the duties of the job, the employees will be exposed to various work environments which may include working with or around others while performing maintenance, working in an enclosed vehicle while performing inspections or repairs, fixing surfaces in an enclosed trailer, exposure to all weather conditions, noise levels that vary from quiet to loud and with lighting conditions that could be extremely bright or low light. Must be able to grip with right, left or both hands to use all necessary tools, to get in and out of the forklift, holding tablet, using pallet jacks or hand trucks, controlling and pushing the buttons, holding the steering wheel, etc.
Trailer Technician 2Nd Shift Noon Start Time Old Dominion Freight Line IncTrailer Technician 2Nd Shift Noon Start TimeBillings, MTWhile performing the duties of the job, the employees will be exposed to various work environments which may include working with or around others while performing maintenance, working in an enclosed vehicle while performing inspections or repairs, fixing surfaces in an enclosed trailer, exposure to all weather conditions, noise levels that vary from quiet to loud and with lighting conditions that could be extremely bright or low light. Must be able to grip with right, left or both hands to use all necessary tools, to get in and out of the forklift, holding tablet, using pallet jacks or hand trucks, controlling and pushing the buttons, holding the steering wheel, etc.
NewPetroleum Construction Technician/UST Installer Nwestco, LLCPetroleum Construction Technician/UST InstallerKalispell, MT$26–$32 / hourNwestco is growing, and we're looking for experienced Petroleum Construction Technicians/ UST Installers who take pride in their work and want to join a company that offers steady, year-round projects and long-term career opportunities. Applicants must be at least 21 years of age, possess a current, valid and unrestricted driver’s license, and have no DUI convictions or driver’s license suspensions or revocations within the past five (5) years.
NewPetroleum Equipment Service Technician- Training Provided! Nwestco, LLCPetroleum Equipment Service Technician- Training Provided!Kalispell, MT$25–$30 / hourWhether you're an experienced petroleum technician or come from industrial maintenance, electrical, HVAC, heavy equipment, diesel, or another hands-on mechanical trade, we're looking for hardworking people who want a long-term career with a company that invests in its employees. If you have a strong electrical, mechanical, industrial maintenance, diesel, HVAC, heavy equipment, or field service background, we'll provide the industry-specific training you need to become a successful Petroleum Equipment Technician.
Pesticide Container Recycling Technician Montana GovernmentPesticide Container Recycling TechnicianHelena, MTPhysical and Environmental Demands: All employees are required to create and maintain a safe and secure working environment by adhering to MDA safety, security, and health requirements; as well as attend any necessary training and implement best practices in order to mitigate injury, illness, and loss prevention. Job Overview: This position coordinates the collection of plastic agricultural chemical containers, by driving a truck and trailer combination to collect containers and grind the containers at regional granulator sites.
Highway Maintenance Technician - CDL Driver/Equipment Operator - Flowing Wells Montana GovernmentHighway Maintenance Technician - CDL Driver/Equipment Operator - Flowing WellsFlowing Wells, MTOperates various trucks and a variety of heavy equipment to perform culvert placement and installation/cleaning, landslide removal, crack/mastic sealing, fence building or bridge repair, guardrail or sign installation, luminaire maintenance, roadway repair, vegetation and roadside maintenance, pavement marking and striping operations, and snow and ice control. Applicants may be eligible for placement up to a Maintenance Technician Level III if they have documented relevant experience from a city, county, or state highway road department(s) where they were employed for the purpose of road maintenance.
Highway Maintenance Technician - CDL Driver / Equipment Operator - Bozeman Montana GovernmentHighway Maintenance Technician - CDL Driver / Equipment Operator - BozemanBozeman, MTOperates various trucks and a variety of heavy equipment to perform culvert placement and installation/cleaning, landslide removal, crack/mastic sealing, fence building or bridge repair, guardrail or sign installation, luminaire maintenance, roadway repair, vegetation and roadside maintenance, pavement marking and striping operations, and snow and ice control. Applicants may be eligible for placement up to a Maintenance Technician Level III if they have documented relevant experience from a city, county, or state highway road department(s) where they were employed for the purpose of road maintenance.
Facility Maintenance Technician U-Haul International IncFacility Maintenance TechnicianButte, MTThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools and moving a minimum of 50 lbs assisted or unassisted.
Field Service Technician - Belgrade, MT Rivian Automotive IncField Service Technician - Belgrade, MTMT$22.50–$30.47 / hourRivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.
Service Technician Red Rock Ford of DickinsonService TechnicianMiles City, MontanaAble to diagnose and repair automotive systems including engines, steering, brakes, suspension, transmission, and air conditioning. Our family owned dealer group is looking for individuals with a personal ambition and a strong work ethic to join our successful team.
Fire Sprinkler Technician Rockstar RecruitingFire Sprinkler TechnicianBozeman, MontanaSprinkler Technicians will troubleshoot, service, and repair a variety of water and air-based fire sprinkler and controls systems, valves, pipelines, fire pump and related equipment in retro and new construction commercial and industrial settings. We are urgently looking for NICET II (or higher) licensed Fire Sprinkler Technicians to primarily cover the Bozeman, MT and surrounding areas, and when needed, across Montana.
Experienced Diesel Technician LV PetroleumExperienced Diesel TechnicianMissoula, MontanaAs a Diesel Technician, you will provide accurate, efficient service to customers by troubleshooting, diagnosing, and repairing heavy duty trucks and trailers in a professional and accommodating manner. TA Travel Center/LV Petroleum is seeking an experienced Experienced Diesel Technician at one of our busy travel center locations in Missoula, MT .
Field Service Technician Federal Signal OpeningsField Service TechnicianBillings, MontanaAnswer inbound customer calls, respond to emails, provide parts assistance, or respond to requests for service to diagnose and provide troubleshooting assistance to resolve product-related issues by utilizing company databases, customer information, and collaboration with other departments. Review case information, provide guidance, and answer questions by dealers and customers in evaluating if product repairs and/or issues are covered under the product warranty policy or should be considered for a good will or policy adjustment.
Field Service Technician Diebold Nixdorf IncField Service TechnicianBozeman, MTBrightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.