NewQuality Assurance and Food Safety Supervisor JobotQuality Assurance and Food Safety SupervisorChicago, IL$55,000–$65,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 3. Implement and oversee Hazard Analysis Critical Control Point (HACCP) plans to identify, control, and prevent potential food safety hazards.
Production Supervisor Alpha Baking Co., Inc.Production SupervisorChicago, ILIts retail brands include S. Rosen’s, MaryAnn, Natural Ovens Bakery, Kreamo, and Golden Hearth, along with private label products and the Alpha Baking foodservice brand. Maintain regular communication with department heads regarding employee performance, equipment status, process control, quality assurance, safety, and sanitation issues.
Maintenance Supervisor (Day Shift) Bundy Baking SolutionsMaintenance Supervisor (Day Shift)Rockdale, IL$70,000–$80,000 / yearAbility to regularly stand, walk, climb or balance, stoop, kneel, crouch or crawl; use hands to finger, handle, or feels objects, tools, or controls; reach with hands and arms; and talk, hear, taste and smell. Position Summary The Shift Supervisor works closely with the Plant Manager ensuring procedures are followed, responsible for ensuring pans are processed and that employees are performing their jobs.
Production Supervisor 2nd Shift Medline IndustriesProduction Supervisor 2nd ShiftArlington Heights, IL$73,000–$110,000 / yearFull timeDevelop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Production Supervisor Medline IndustriesProduction SupervisorArlington Heights, IL$73,000–$110,000 / yearFull timeDevelop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
NewSupervisor, Lab - Core Lab MLS Endeavor HealthSupervisor, Lab - Core Lab MLSEvanston, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
NewSupervisor Field Safety LSG Sky ChefsSupervisor Field SafetyElmhurst, IL$59,796.82–$74,746.03As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. involving but not limited to Occupational Safety and Health Administration (OSHA), Federal Aviation Agency (FAA), Environmental Protection Agency (EPA), Department of Transportation (DOT); and applicable state agencies.
NewArea Supervisor - Munster All City Management ServicesArea Supervisor - MunsterMunster, INAs an Area Supervisor, you'll play a key role in keeping students safe by leading, supporting, and guiding our School Crossing Guard teams. This is a seasonal role aligned with the school year—there is no work during summer, school breaks, school holidays, or teacher workdays.
Warehouse Supervisor Capstone Logistics LLCWarehouse SupervisorJoliet, ILOur team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
NewVendor Compliance Supervisor Capstone Logistics LLCVendor Compliance SupervisorBartlett, ILThis role will oversee a team of associates who perform auditing and unloading functions with attention to detail and a focus on continuous improvement. All aspects of associate management including recruiting, training, ongoing coaching, and corrective action as needed in conjunction with the Vendor Compliance Manager.
NewFull Time Key Carrier Supervisor MarshallsFull Time Key Carrier SupervisorArlington Heights, IL$17–$17.50 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
NewEvening Treatment Supervisor Abraxas Youth & Family ServicesEvening Treatment SupervisorWoodridge, IL$62,000As a Treatment Supervisor , you will help organize and oversee the daily clinical activities in areas as assigned; assist in supervising staff; communicating with staff, patients and family; and ensuring that the facility offers the highest level of patient care. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.
NewProduction Supervisor Champion Packaging & Distribution IncProduction SupervisorWoodridge, IL$80,000–$85,000 / yearDevelop and execute training plans that enhance the technical aptitude of machine operators, especially in blow molding and filling operations, and promote cross-training among staff. Drive continuous improvement initiatives, including 6S, Best Practices, Zero-Effort Changeovers (ZEC), Line Layout enhancements, and other Lean Manufacturing principles.
NewMechanical Design Engineering Supervisor, Nuclear System OneMechanical Design Engineering Supervisor, NuclearNaperville, IL$125,000–$150,000 / year10+ years of progressively responsible experience in mechanical engineering, design, and analysis, preferably within the nuclear or power generation industry. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewRoad Supervisor MV TransportationRoad SupervisorChicago, IL$25.93Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to contract specifications and minimizing passenger disruptions. Conduct gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections.
Gas Operations Supervisor WMGas Operations SupervisorChicago, ILThis position reports to the Area Gas Operations Manager (AGOM) and is responsible for the operation and maintenance of landfill gas collection and control systems (GCCS) including the supervision and direction of Gas Technician I and Gas Technician II positions as well as contractors. Hands on construction using materials such as Polyvinyl Chloride (PVC) and/or High-Density Polyethylene (HDPE) piping materials and associated equipment to perform maintenance on piping or other components of the gas collection system.
Operations Supervisor - Transportation (Supply Chain/Logistics) PenskeOperations Supervisor - Transportation (Supply Chain/Logistics)Lockport, ILFull timeProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
Cargo Screening Supervisor CovenantCargo Screening SupervisorFranklin Park, IL$28The Cargo Screening Supervisor plays a critical role in safeguarding the air cargo supply chain through effective leadership, training, oversight, and continuous adherence to TSA, airport authority, customer, and company security requirements. Through its commitment to safety, compliance, operational excellence, and customer service, CAS provides comprehensive security and screening services for airports, airlines, and government agencies across the United States.
Weight Training Supervisor - Fall/Winter/Spring 2026-2027 Hillside Public SchoolsWeight Training Supervisor - Fall/Winter/Spring 2026-2027ILInterested qualified candidates may apply by going to https://www.applitrack.com/hillsidek12/onlineapp/default.aspx and completing an application. The Hillside Public School District is accepting applications for a weight training supervisor - fall, winter, and spring sessions.
Implementation & Training Supervisor Craft a better career.Implementation & Training SupervisorChicago, IllinoisThrough 2026, achieve a 98% average on implementation scorecards and maintain a first 90-day escalation rate of 10% or below across all client implementations directly assigned to the Implementation & Training Supervisor — scorecard tracked monthly via Tableau and escalation rate measured quarterly via the HubSpot escalation pipeline. Through 2026, ensure that 90% or more of new F&B Associates trained by the Implementation & Training Supervisor complete the full Market Ops Academy onboarding curriculum within 30 days of their start date and meet or exceed expectations at their 90-day performance check-in — tracked via training completion records in Notion and Lattice performance reviews, reviewed monthly.
Installation Supervisor Training Specialist KONE CorpInstallation Supervisor Training SpecialistILRemote$139,000–$182,385 / yearFounded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
Food and Beverage Training Supervisor- City Cruises Chicago Hornblower Group IncFood and Beverage Training Supervisor- City Cruises ChicagoChicago, ILHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.
NewImplementation & Training Supervisor CraftyImplementation & Training SupervisorChicago, IL$55,000–$70,000 / yearGoal #2: Deliver a Seamless First 90‑Day Client ExperienceThrough 2026, achieve a 98% average on implementation scorecards and maintain a first 90‑day escalation rate of 10% or below across all client implementations directly assigned to the Implementation & Training Supervisor — scorecard tracked monthly via Tableau and escalation rate measured quarterly via the HubSpot escalation pipeline. Goal #3: New Hire Training Quality & ReadinessThrough 2026, ensure that 90% or more of new F&B Associates trained by the Implementation & Training Supervisor complete the full Market Ops Academy onboarding curriculum within 30 days of their start date and meet or exceed expectations at their 90‑day performance check‑in — tracked via training completion records in Notion and Lattice performance reviews, reviewed monthly.
Uniqlo Retail Supervisor in Training - Chicago, IL UniqloUniqlo Retail Supervisor in Training - Chicago, ILChicago, IllinoisThe offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. -Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.
Plasma Center Training Supervisor - Sign-On Bonus Eligible Biolife Plasma ServicesPlasma Center Training Supervisor - Sign-On Bonus EligibleChicago, IL$26.40–$36.30 / hourThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
Training Operations Supervisor - 1st Shift - Travel GXO Logistics Worldwide, LLCTraining Operations Supervisor - 1st Shift - TravelChicago, ILFull timeOrganize and maintain the supporting organizational structure in the Employee Training Database (employees, roles and associated QMS training requirements) to reflect the quality training requirements of the organization. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
Dual-Rate Supervisor Training Program River Cree Resort & CasinoDual-Rate Supervisor Training ProgramDes Plaines, ILWe're Looking for Candidates Who Are: Experienced, competent, and reliable Table Games Dealers (Blackjack, Craps, Roulette preferred). This is your opportunity to gain hands-on leadership experience, master advanced game protection, and directly prepare for a full-time Table Games Supervisor position.
Table Games Supervisor Training Program River Cree Resort & CasinoTable Games Supervisor Training ProgramDes Plaines, ILMonitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy. This July, we are hosting a Table Games Job Fair specifically to scout talent for our Table Games Supervisor Training Program.
Table Games Supervisor Training Program Rivers Casino CareersTable Games Supervisor Training ProgramDes Plaines, IllinoisMonitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy. This July, we are hosting a Table Games Job Fair specifically to scout talent for our Table Games Supervisor Training Program.
Dual-Rate Supervisor Training Program Rivers Casino CareersDual-Rate Supervisor Training ProgramDes Plaines, IllinoisThis is your opportunity to gain hands-on leadership experience, master advanced game protection, and directly prepare for a full-time Table Games Supervisor position. Accelerated Career Path: We provide structured training designed to rapidly transition you from Dealer to a Supervisory role.
Plasma Center Training Supervisor - Sign-On Bonus Eligible TakedaPlasma Center Training Supervisor - Sign-On Bonus EligibleChicago, IllinoisThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
Peace Academy Training Specialist Metropolitan Family ServicesPeace Academy Training SpecialistChicago, IL$44,000–$50,000 / yearPart timeWork with Training Management team to coordinate a range of training programs for violence intervention, law enforcement, and other stakeholders to advance a comprehensive violence reduction strategy including development of training schedules, identification and preparation of trainers, and development of visual aids, collection and analysis of evaluation data, and review of classroom assignments. Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
Implementation Coach and Training Specialist, FISP University of Illinois at Urbana-ChampaignImplementation Coach and Training Specialist, FISPChicago, ILUtilize assigned IDCFS/UIUC equipment (laptop, copier/scanner, LCD projectors, presenters, smartboards, phones, and audio/video equipment), software programs, webinar and virtual platforms, various Microsoft Office products, Share Point, Excel, Qualtrics/Survey Monkey and D-Net appropriately and with proficiency as directed and required, utilize various training functions of the IDCFS Learning and Development Center online learning management system. Train, coach, mentor and professionally develop child welfare agency staff and leadership through individual coaching, group learning, and formal training on leadership and supervisory skills, and promote collaborative partnering with external child welfare community service providers, court personnel and collateral entities.
Training Specialist Cara CollectiveTraining SpecialistChicago, IL$52,000–$55,000 / yearBy partnering with internal teams and external trainers, the Training Specialist ensures learning experiences are aligned with employment pathways-resulting in participants who are prepared to thrive in the workplace and advance toward economic stability. The Training Specialist prepares Cara participants for long-term career success by facilitating classroom-based and experiential learning focused on workplace competencies, socio-emotional skills, and professional readiness.
Training Specialist - bilingual Cara CollectiveTraining Specialist - bilingualChicago, IL$52,000–$55,000 / yearBy partnering with internal teams and external trainers, the Training Specialist ensures learning experiences are aligned with employment pathways-resulting in participants who are prepared to thrive in the workplace and advance toward economic stability. The Training Specialist prepares Cara participants for long-term career success by facilitating classroom-based and experiential learning focused on workplace competencies, socio-emotional skills, and professional readiness.
Training Specialist/DSP St. Coletta's of IllinoisTraining Specialist/DSPCountry Club Hills, ILOur residential, educational and vocational training programs provide services for adults and children with intellectual and developmental disabilities that enhance their independence and well-being. Colettas of Illinois:** At St. Coletta\'s, our mission is to serve children and adults with intellectual and developmental disabilities so they can achieve their greatest potential.
Senior Training Specialist TriWest Healthcare AllianceSenior Training SpecialistChicago, ILRemoteFull timeInitiated improvements, changes and updates to training content and delivery Strong knowledge of adult learning principles and instructional best practices . • Perform major training content updates (e.g., restructuring modules, correcting errors, updating terminology, revising instructional flow) in collaboration with instructional design staff.
Air Traffic Control Instructor, FAA Regional Training Site, Elgin, IL Science Applications International CorpAir Traffic Control Instructor, FAA Regional Training Site, Elgin, ILElgin, IL$40,001–$80,000 / yearSAIC - Air Traffic Control Instructor FAA Regional Training Site Elgin IL in Elgin, Illinois, United States Join our Talent Network >Talent Network Alumni Connect Current Employees Events Featured Locations Chantilly Charleston Colorado Springs Crane El Segundo Fort Meade Hampton Roads Hawaii Huntsville Reston San Diego Southern Maryland St. Louis Washington DC View All Locations Career Fields Business Management Cyber Cloud Data Science DevSecOps Electrical Engineering Mechanical Engineering Network Engineering Software Engineering Systems Engineering Technical Support View All Career Fields View All Jobs Candidate Resources Chantilly Charleston Colorado Springs Crane El Segundo Fort Meade Hampton Roads Hawaii Huntsville Reston San Diego Southern Maryland St. Louis Washington DC View All Locations Business Management Cyber Cloud Data Science DevSecOps Electrical Engineering Mechanical Engineering Network Engineering Software Engineering Systems Engineering Technical Support View All Career Fields. ERROR Invalid launcher labelkey Back to Search Results >Previous Opportunity >Next Opportunity > Air Traffic Control Instructor FAA Regional Training Site Elgin IL Job ID T2507716 Location Elgin, IL, United States Date Posted Mar 8, 2026 Category Training Subcategory Training Analyst Schedule Full-Time Shift Day Job Travel No Minimum Clearance Required None Clearance Level Must Be Able to Obtain Public Trust Potential for Remote Work On-Site Benefits Click here Share mail Apply Now >Apply Now >.
HCS Field Supervisor CASA CENTRAL PADRES CORPORATIONHCS Field SupervisorChicago, ILMaintains and utilizes an effective tracking system to continuously monitor direct service staff assignments, service delivery, and participant information (e.g., authorized service units and high-risk participants) and personnel-related processes (e.g., quarterly home visitation, supervision, performance evaluation schedules). Decision Making Authority: Under the supervision of the Senior Supervisor, this position must demonstrate the ability to work independently in executing tasks, utilizing good judgment and sound decision-making; must demonstrate discernment regarding issues or situations, which warrant supervisory attention.
CLUB FITNESS OPERATIONS SUPERVISOR Addison Park DistrictCLUB FITNESS OPERATIONS SUPERVISORAddison, IL$48,000–$54,000 / yearFull timeUnder the direction and supervision of the Recreation Manager – Centennial Recreation Center, the Club Fitness Operations Supervisor is responsible for the overall supervision of Club Fitness aquatics, fitness memberships, and front desk operations. Supervises the Aquatics and Club Fitness Center Registration staff by delegating work tasks, scheduling, communicating job expectations, conducting training, completing onboarding, performing employee engagement responsibilities, conducting performance evaluations, and delivering disciplinary actions.
Warehouse Specialist/Supervisor - ORD SwiftX Inc.Warehouse Specialist/Supervisor - ORDSchiller Park, IL$48,000–$70,000We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach. · Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
Supervisor Treatment Alternatives for Stronger CommunitiesSupervisorChicago, IL$69,500–$71,000 / yearWe work in partnership with human services, child welfare systems, juvenile courts, and community-based providers so that together, we can help individuals and families obtain the services and skills they need to live in positive, healthy ways. Knowledge of the current ASAM placement criteria, DSM-V as it relates to substance-related disorders, and Code of Ethics for substance abuse professionals, or the ability to acquire the knowledge.
Field Trainer Supervisor (Bilingual) Molly MaidField Trainer Supervisor (Bilingual)Oak Park, IllinoisAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
HV Training and Technical Support Specialist (Remote) SOLV Energy LLCHV Training and Technical Support Specialist (Remote)ILRemote$113,100–$141,375 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee.
Security Supervisor - Surveillance GardaWorld Security Services U.S.Security Supervisor - SurveillanceNorthbrook, ILFull timeGardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.
Production Supervisor Sterling Engineering, Inc.Production SupervisorThornton, IL$75,000–$85,000 / yearPartner cross-functionally with production leadership, scheduling, quality, and operations teams to communicate production status, identify risks, and address issues impacting delivery timelines. This role is responsible for driving operational performance, ensuring product quality and food safety compliance, supporting employee development, and maintaining efficient execution of daily production schedules.
Clinical Supervisor (BCBA) BY YOUR SIDE-Autism Therapy ServicesClinical Supervisor (BCBA)Tinley Park, IL$87,000–$95,000 / yearSupport and assist BCBAs with clinical tasks such as assessments, designing intervention, writing reports, and conducting caregiver education to ensure quality intervention services and advancement of skills within the BCBA team. Assist HR and Marketing departments with creation of resources related to clinical processes (e.g., informational handouts explaining use of therapy rooms within center) to be used for family onboarding, parent education, outreach networking, and conferences.
Warehouse Supervisor Parts Town, LLCWarehouse SupervisorAddison, IL$62,320.50–$76,169.50 / yearIn addition, you will supervise a team of Fulfillment Center Specialist, drive safety initiatives, work to maximize productivity and quality within your team, and assure that all of our customer orders are fulfilled each day. You thrive in a fast-paced environment where you will transport parts via carts and/or forklifts and frequently retrieve parts from top and bottom shelves, utilizing ladders or reach trucks as needed.
Supervisor - Technical Services Kinder Morgan IncSupervisor - Technical ServicesSHOREWOOD, IL$124,500–$152,500 / yearTypes of equipment supported include equipment drivers (reciprocating gas engines, electric motors, and gas turbines) and compressors (reciprocating and centrifugal compressors) as well as ancillary support systems (i.e., engine cooling systems, lubrication systems, plant air & electrical systems, etc.). Associate degree (or higher) with over five (5) years of commensurate experience with emphasis in compressor station or power plant operation and maintenance, project management, and/or plant automation is preferred.
Senior Eligibility Specialist Supervisor Transdev North America IncSenior Eligibility Specialist SupervisorChicago, ILThe Senior Supervisorreports directly to the Operations Managerin fulfilling daily operations including but not limited to staffand operatorsupervision, effective communication with internaland external customers and coaching employees foroptimalperformance, managing the entire operation in the absence ofthe Operations Manager, complying with allCompany policies and managing the operation within the budgetary plan for the location. Track, compile and analyze performance of Eligibility Specialist Supervisors and Eligibility Specialists; handle interdepartmental issues; resolve employee issues and grievances; improve processes and appointment scheduling.