NewCompensation Consultant Sparks GroupCompensation ConsultantHerndon, VARemoteEquity Education: Act as the internal subject matter expert, creating educational materials and conducting sessions to help employees understand stock options, RSUs, and overall equity value. Executive & Board Reporting: Partner with leadership to prepare data and models for compensation committee meetings, tracking equity burn rates, dilution, and pool availability.
Public Member Consultant ARCTICOM LLCPublic Member ConsultantWashington DC, DCOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
NewSenior Associate, Revenue Cycle Consultant KPMGSenior Associate, Revenue Cycle ConsultantWashington, DCCommunicate regularly with engagement Managers, project team members, and client counterparts, including escalating any matters that require additional attention and consideration from the leadership team; demonstrate problem solving skills with these individuals through critical thinking, intellectual curiosity, and intellectual rigor; analyze complex issues and frame approaches for potential solutions. Must have two years of analytics experience with handling, analyzing and evaluating large data sets using at least one of the following tools: Microsoft Excel, Tableau, Power BI, SQL, Alteryx, and/or Data Warehouse management; If an Epic recruit, experience with the following Epic modules such as Resolute (Hospital/Physician), Cadence, Prelude/ADT and Reporting Workbench.
NewSales Consultant - USBL - US SyscoSales Consultant - USBL - USLAUREL, MDBachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
NewPartnership Compliance Consultant ComplySciPartnership Compliance ConsultantWashington DC, DC$121,000–$154,000 / yearComply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.
NewConsultant Relations Director - Remote Included HealthConsultant Relations Director - RemoteWashington DC, DCRemoteStarting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. The role partners closely with Sales and Client Success to support pipeline development, active sales opportunities, and strategic renewals, while also serving as a key conduit for consultant insights that help shape our market positioning and improve win rates.
Sr. Training Consultant Job | Esri Career Opportunity Environmental Systems Research Institute IncSr. Training Consultant Job | Esri Career OpportunityVienna, VA$93,600–$178,880 / yearPartnering closely with Esri's Business Development team, you will help customers close capability gaps, accelerate adoption, and realize the full value of Esri technology. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Sr. Training Consultant EsriSr. Training ConsultantVienna, VirginiaPartnering closely with Esri’s Business Development team, you will help customers close capability gaps, accelerate adoption, and realize the full value of Esri technology. Design and propose workforce development roadmaps that align Esri training to customer’s skill gaps, strategic objectives, and critical business goals.
NewField Training Consultant - Express Lane HelmField Training Consultant - Express LaneWashington, DCThis pivotal role demands strong training abilities and extensive travel as it involves coordinating with Stellantis dealers and corporate personnel. Helm is looking for a Mopar Express Lane Dealer Consultant to train, install, and coach at dealerships nationwide.
NewSales Consultant in Training Johnson BrothersSales Consultant in TrainingWoodbridge, VA$20–$22 / hourSales Consultants in Training/Merchandisers are responsible for achieving sales objectives, territory management, selling current and new products, promotions, in-store tastings, and servicing accounts. Actual placement within range will be contingent upon several factors, including but not limited to the candidate's qualifications, education, experience, internal equity,union status (where applicable)and alignment with market data.
Senior Strategic Consultant - DOS Training Security Engineering Dexis OnlineSenior Strategic Consultant - DOS Training Security EngineeringWashington, DCDexis is seeking a highly experienced Strategic Consultant to support our capture and business development efforts for upcoming opportunities with the U.S. Department of State's Bureau of Diplomatic Security (DS) - Training - Technical Security Engineering. The Advisor will play a critical role in refining our understanding of the client landscape, validating opportunity parameters, and facilitating strategic introductions to key stakeholders within the DS bureau and relevant incumbent organizations.
Cruise Consultant (Fully Remote, Uncapped Commission, Paid Training) The Cruise Web, Inc.Cruise Consultant (Fully Remote, Uncapped Commission, Paid Training)Tysons, VARemoteFull timeSalesforce CRM – Best-in-class tools for managing sales, tasks, and client communication (phone, email, text, WhatsApp). As a Remote Cruise Sales Consultant , you'll: Help clients plan the perfect cruise vacation through a consultative, relationship-driven sales approach .
NewProject Manager - Disaster Recovery, Housing and Community Development Training & Technical Assistance (REMOTE ROLE) ICFProject Manager - Disaster Recovery, Housing and Community Development Training & Technical Assistance (REMOTE ROLE)Reston, VirginiaRemote$89,649–$152,404 / yearICF seeks a self-motivated Project Manager - Disaster Recovery, Housing and Community Development Training and Technical Assistance to be an integral member of our multidisciplinary team in leading technical assistance and capacity building efforts for the U.S. Housing and Urban Development as part of the Community Compass Technical Assistance program. We are seeking a PROJECT MANAGER candidate to join the Housing and Community Development team at ICF who is enthusiastic about solving social issues related to disaster recovery, community development, and building the capacity of state, territorial, and local governments to administer disaster recovery programs.
Project Manager - Disaster Recovery, Housing And Community Development Training & Technical Assistance (Remote Role) ICF International, IncProject Manager - Disaster Recovery, Housing And Community Development Training & Technical Assistance (Remote Role)Reston, VARemote$89,649–$152,404 / yearICF seeks a self-motivated Project Manager- Disaster Recovery, Housing and Community Development Training and Technical Assistance to be an integral member of our multidisciplinary team in leading technical assistance and capacity building efforts for the U.S. Housing and Urban Development as part of the Community Compass Technical Assistance program. We are seeking a PROJECT MANAGER candidate to join the Housing and Community Development team at ICF who is enthusiastic about solving social issues related to disaster recovery, community development, and building the capacity of state, territorial, and local governments to administer disaster recovery programs.
Quality and Training Manager Contact Center Systems Integration, Inc.Quality and Training Manager Contact CenterWashington, DCFull timeWe are seeking a Quality & Training Manager Contact Center supports a government‑contracted call center by overseeing quality assurance activities and managing all training programs for staff. This role ensures customer service representatives (CSRs), team leads, and supervisors deliver accurate, consistent, and policy‑compliant service.
Assistant Personal Training Manager CrunchAssistant Personal Training ManagerWaldorf, MDPosition Overview:The Assistant Personal Training Manager plays a key role in delivering an exceptional fitness experience while driving personal training revenue and supporting team performance. Deliver high-energy introductory sessions that educate clients, build trust, and guide them toward results-driven programs.
Quality & Training Manager NTT DATA Services, LLCQuality & Training ManagerWashington, DC$75,168–$145,000 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. Job Summary: The Quality & Training Manager supports a government‑contracted call center by overseeing quality assurance activities and managing all training programs for staff.
Program Specialist (Training Manager) U.S. Department of Veterans AffairsProgram Specialist (Training Manager)Washington, DC$89,508–$116,362 / yearProviding formalized training and recommending, as appropriate, revisions to procedures or policy to correct deficient areas based upon trends noted on quality reviews, by using review results, regulations, directives, and other relevant material to train employees specific to their division work. To qualify, your background must include managing logistics, scheduling, and resources required for training courses; developing training plans designed to support new agency goals or missions; and reviewing, analyzing, or evaluating the effectiveness of training courses or training.
NewPersonal Training Manager CrunchPersonal Training ManagerLeesburg, VAEnsure accurate administration of Personal Training Services including, but not limited to, usage of dotFit program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports. Job Description Summary: The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services.
Quality and Training Manager Systems Integration IncQuality and Training ManagerDCWe are seeking a Quality & Training Manager who supports a government-contracted call center by overseeing quality assurance activities and managing all training programs for staff. Training & Development: • Design, develop, and deliver training programs for all staff levels, including new-hire and ongoing training.
Training Manager Goldbelt IncorporatedTraining ManagerVADevelop AFCJIC specific training programs, presentations and artifacts (training guides, lesson plans, training aids, knowledge checks, etc.) for newly hired and current personnel to ensure consistent and repeatable process to ensure AFCJIC teams are operating at the required Subject Matter Expert (SME) level. • Digest, assess, and develop training programs incorporating law, policy, and procedures from all functional components (law enforcement and legal) regarding criminal and administrative indexing for guided and self-paced training opportunities and requirements for all levels within functional lines integral to reporting requirements.
Manager, Account Consultant (Remote) Blue Cross and Blue Shield AssociationManager, Account Consultant (Remote)DCRemote$112,000–$189,000 / yearQUALIFICATIONS: Education Level: Bachelor''s Degree in Business, Finance or related field OR in lieu of a Bachelor''s degree, an additional 4 years of relevant work experience is required in addition to the required work experience. This role provides strategic leadership and coaching while partnering with brokers and clients to develop long-term relationships, deliver exceptional service, and achieve sales and retention goals.
Manager - Strategic Learning Business Consultant Capital OneManager - Strategic Learning Business ConsultantMcLean, VirginiaManager - Strategic Learning Business Consultant Capital One's Enterprise Learning & Development team is looking for a Strategic Business Consultant to shape and deliver the learning and development strategy to support our Enterprise Services, Software, Business Cards & Payments and enterprise Tech teams. Strategic Learning Partner: Anticipates future learning needs by staying current with talent development and technology trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities.
Manager, Learning Business Partner/Consultant Capital One Financial CorpManager, Learning Business Partner/ConsultantMcLean, VA$134,400–$153,300 / yearStrategic Learning Partner: Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
SAP Core Finance Consultant - Manager PricewaterhouseCoopers LLPSAP Core Finance Consultant - ManagerWashington, DC$99,000–$232,000 / yearAs a SAP Core Finance Consultant - Manager, you will specialize in providing consulting services for SAP finance applications, analyzing client requirements, implementing software solutions, and offering training and support for seamless integration and utilization of SAP finance applications. Preference for a Master''s or Masters of Business Administration degree in at least one of the following fields of study: Business Admininstration/Management, Commerce, Computer and Information Science, Finance, Information Technology, Management Information Systems.
SAP Core Finance Consultant - Senior Manager PricewaterhouseCoopers LLPSAP Core Finance Consultant - Senior ManagerBaltimore, MD$124,000–$280,000 / yearAs a SAP Core Finance Consultant - Senior Manager, you will specialize in providing consulting services for SAP finance applications, analyzing client requirements, implementing software solutions, and offering training and support for seamless integration and utilization of SAP finance applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Sales Consultant - Baltimore SyscoSales Consultant - BaltimoreCheverly, Maryland$44,000–$84,000RESPONSIBILITIES: Establish, develop, and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
Senior Consultant, Project/Product Manager Infinitive IncSenior Consultant, Project/Product ManagerMcLean, VAProven experience (3 years) in product management, project management, or management consulting roles, with a focus on delivering successful product and project outcomes. You will leverage your extensive knowledge and experience to help clients streamline their processes, optimize their workflows, and achieve their business objectives efficiently and effectively.
Director, Solutions Consultants - West SprinklrDirector, Solutions Consultants - WestWashingtonSprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. This role is responsible for leading a team of Solutions Consultants (SCs) in their designated region and subject matter expertise, coaching on opportunities, serving as a solutions sponsor within key accounts, and recruiting and developing team members.
Senior Consultant, Project Manager Infinitive IncSenior Consultant, Project ManagerAshburn, VAFull timeYou will work closely with cross-functional teams, including developers, engineers, and business stakeholders, to ensure that projects are delivered on time, within scope, and within budget. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications.
Managing Consultant, Air Quality Compliance and Permitting (Chemical and/or Pharmaceutical Sector Focus) Ramboll UK LtdManaging Consultant, Air Quality Compliance and Permitting (Chemical and/or Pharmaceutical Sector Focus)Arlington, VA$116,000–$158,000 / yearThe successful candidate will have experience managing consulting assignments, must work effectively in multi-disciplinary teams, is expected to be proficient in the analysis and communication of information, and must be able to work cooperatively with agencies, organizations, and individuals to guide decision-making. Critically reviewing and interpreting local, state, and federal environmental regulations, permitting, compiling, and drafting regulatory applicability determinations, and communicating findings, to co-workers, clients, and regulatory agencies.
Sales Consultant - Capital Region Andersen CorporationSales Consultant - Capital RegionRockville, MD$200,000–$255,000 / yearOur Sales Consultants are responsible for conducting in-home consultations with homeowners, providing estimates, sales solutions, and custom design options for their replacement projects. Newly hired Design Consultants begin their employment as non-exempt Design Consultant Trainees in a multi-week training program to learn the Renewal by Andersen sales process.
Sales Consultant - Capital Region Fairfax Andersen CorporationSales Consultant - Capital Region FairfaxFairfax, VA$200,000–$255,000 / yearOur Sales Consultants are responsible for conducting in-home consultations with homeowners, providing estimates, sales solutions, and custom design options for their replacement projects. Newly hired Design Consultants begin their employment as non-exempt Design Consultant Trainees in a multi-week training program to learn the Renewal by Andersen sales process.
Utility Network GIS Consultant, Manager PricewaterhouseCoopers LLPUtility Network GIS Consultant, ManagerDC$99,000–$232,000 / yearPreference for a Master''s of Business Administration or PHD degree in at least one of the following fields of study: Computer and Information Science, Computer Engineering, Computer Management, Computer Science, Engineering, Geography, Geological Engineering, Geophysics, Information Technology, Management Information Systems. In this role at PwC, you will take ownership of projects, confirming their successful planning, budgeting, execution, and completion, while addressing conflicts or issues and engaging in difficult conversations with clients and stakeholders.
SAP Finance Consultant- Product Costing Manager PricewaterhouseCoopers LLPSAP Finance Consultant- Product Costing ManagerMD$99,000–$232,000 / yearAs a SAP Finance Consultant- Product Costing Manager, you will specialize in providing consulting services for SAP finance applications, analyzing client requirements, implementing software solutions, and offering training and support for seamless integration and utilization of SAP finance applications. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Property & Casualty Insurance Claims Operations Consultant, Manager PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, ManagerMD$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Consultant, Business Analyst/Project Manager Infinitive IncConsultant, Business Analyst/Project ManagerMcLean, VAFull timeYou will bring analytical rigor and structured project thinking to complex engagements, partnering closely with clients and internal teams to drive measurable outcomes. Infinitive has also been named a Washington Post Top Workplace, Washington Business Journal Best Places to Work, and Virginia Business Best Places to Work.
Senior SAFe Agile Coach| Advanced SAFe Practice Consultant Leidos Holdings IncSenior SAFe Agile Coach| Advanced SAFe Practice ConsultantMD$116,350–$210,325 / yearThe selected candidate will partner with Program and Customer Management, Solution Train Engineers (STEs), Release Train Engineers (RTEs), Release Managers, Scrum Masters, and Technical and Non-technical Leads to optimize the flow of value across the entire solution. We are seeking a Senior SAFe (Scaled Agile Framework) Agile Coach / Advanced SAFe Practice Consultant (ASPC) to lead the sustainment of a large-scale, multi-ART (Agile Release Train) software program, and teach SAFe courses.
Senior Safe Agile Coach| Advanced Safe Practice Consultant Leidos Holdings Inc.Senior Safe Agile Coach| Advanced Safe Practice ConsultantAnnapolis Junction, MD$116,350–$210,325 / yearThe selected candidate will partner with Program and Customer Management, Solution Train Engineers (STEs), Release Train Engineers (RTEs), Release Managers, Scrum Masters, and Technical and Non-technical Leads to optimize the flow of value across the entire solution. We are seeking a Senior SAFe (Scaled Agile Framework) Agile Coach / Advanced SAFe Practice Consultant (ASPC) to lead the sustainment of a large-scale, multi-ART (Agile Release Train) software program, and teach SAFe courses.
Family Consultant and Case Manager Creed Medical GroupFamily Consultant and Case ManagerEllicott City, MarylandBachelor's degree in Human Services, Social Work, Psychology, Counseling, Special Education, Sociology, Human Development, or a closely related human services field required. This position combines family consultation, case management, treatment planning, staff supervision, and quality assurance to ensure participants receive high.
ServiceNow SPM Adoption & Enablement Consultant - 17375 QED NationalServiceNow SPM Adoption & Enablement Consultant - 17375Vienna, VA$50–$60 / hourThis is an excellent opportunity for a ServiceNow SPM Consultant, PMO Transformation Consultant, ServiceNow Implementation Specialist, or Portfolio Management Expert who enjoys driving organizational change, training end users, and helping enterprise PMOs maximize the value of ServiceNow Strategic Portfolio Management. Position Description: Seneca Resources is seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Adoption & Enablement Consultant to support the successful implementation, adoption, and long-term optimization of ServiceNow SPM within a large enterprise HR Portfolio and Project Management organization.
Manager, Information Security Office Consultant Capital OneManager, Information Security Office ConsultantMcLean, VirginiaCoordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and User Access Management. You are a demonstrated leader with team-oriented interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and technology vendors.
Oliver Wyman- Private Capital/Industrials & Business Services Engagement Manager / Associate / Senior Consultant Marsh & McLennan Companies IncOliver Wyman- Private Capital/Industrials & Business Services Engagement Manager / Associate / Senior ConsultantWashington, DC$135,000–$240,000 / yearWe have completed hundreds of engagements for leading private equity firms across North America, Europe, the Middle East, China and Southeast Asia creating sustainable shareholder value. At Oliver Wyman, we take a multi-specialist approach to our engagements, bringing teams comprising both deep industry and functional expertise, supported by proprietary approaches and a world-class network.
NewServiceNow Consultant (SPM) BRMiServiceNow Consultant (SPM)Vienna, Virginia$116,000–$134,000 / yearOverview: BRMi is seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Adoption & Enablement Consultant to support the implementation and organizational adoption of ServiceNow SPM across our Portfolio, Program, and Project Management functions within HR. The consultant will partner directly with Portfolio Managers, Project Managers, Program Managers, and business stakeholders to drive user adoption, establish best practices, provide hands-on support, and develop sustainable operating procedures.
Oracle Project Manager Senior Consultant Protiviti IncOracle Project Manager Senior ConsultantMcLean, VA$103,000–$156,000 / yearExperience with or understanding of: Managing multi-pillar (ERP, HCM, SCM) functional Oracle Cloud projects, focused on overall project plans, scope, and resourcing as it relates to various Cloud Implementation projects. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.
ServiceNow SPM Adoption Consultant System OneServiceNow SPM Adoption ConsultantVienna, VADevelop and deliver role-based training for Portfolio Managers, Program Managers, Project Managers, Project Leads, and business stakeholders. • Advise leadership and PMO stakeholders on industry-leading portfolio, program, and project management processes enabled through SPM.
Manager - Strategic Learning & Knowledge Consultant (Hybrid) Capital OneManager - Strategic Learning & Knowledge Consultant (Hybrid)McLean, VirginiaManager - Strategic Learning & Knowledge Consultant (Hybrid) Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to solve problems and enable brand defining experiences for millions of customers. Strategic Learning Partner: Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities.
Mid to Senior Functional Consultant - Federal Acquisitions (hybrid in Rockville, MD) Unison IncMid to Senior Functional Consultant - Federal Acquisitions (hybrid in Rockville, MD)Rockville, MD$75,000–$125,000 / yearUnison Software Solutions, a leading provider of procurement and grants management solutions to the federal marketplace, is seeking an experienced Mid to Senior Functional Consultant to support a Federal customer in optimizing the use of Unison''s Commercial Off-The-Shelf (COTS) acquisition platform. Unison consultants partner directly with clients to understand business objectives, optimize acquisition processes, and deliver exceptional consulting services that help Federal agencies maximize the value of Unison''s software solutions.
AI Coding Tools & Pilots Consultant Ampcus IncorporatedAI Coding Tools & Pilots ConsultantChantilly, VAThe ideal candidate will possess expertise in AI coding assistants, software development practices, platform evaluation, DevSecOps, user enablement, and pilot execution, with a strong focus on accelerating developer productivity and enterprise AI adoption. This role will serve as a bridge between engineering teams, AI platform teams, business stakeholders, and program leadership to ensure successful implementation and scaling of AI development solutions.
Experienced Sales Professional / Design Consultant The Tailored Closet & PremierGarageExperienced Sales Professional / Design ConsultantChantilly, Virginia$100,000–$200,000 / yearWe are currently looking for an exceptional outside salesperson adept at leading customer revenue growth by leveraging top-notch abilities in networking and lead development to join our successful team of account managers and designers. Experience or passion for designing organized living spaces · Solid understanding of technology and software/computer proficiency · Strong analytical and problem-solving skills · Ability to quickly learn, design/measure, gather and document details.·