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Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

HOUR

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.<p><b>Job Summary</b></p><p>Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. <br/><br/>At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.</p><p><b>Job Description</b></p><p/><div><div><p><b>What you will be doing</b>: </p></div><div><ul><li><p>Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience. </p></li></ul></div><div><ul><li><p>Providing outstanding customer service with all customer interactions. </p></li></ul></div><div><ul><li><p>Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence. </p></li></ul></div><div><ul><li><p>Helping customers interpret and clarify their account statements and pay their bills in the store. </p></li></ul></div><div><ul><li><p>Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. </p></li></ul></div><div><ul><li><p>Acting as brand ambassador to promote Comcast/Xfinity products. </p></li></ul></div><div><ul><li><p>Providing expert-level understanding and passion around technology, especially around Comcast products and services. </p></li></ul></div><div><ul><li><p>Maintaining detailed sales product knowledge, including competitive information. </p></li></ul></div><div><ul><li><p>Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles. </p></li></ul></div><div><ul><li><p>Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment. </p></li></ul></div><div><p> </p></div><div><p> </p></div><div><p><i>If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we’ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you’re made of!</i> </p></div><div><p><b>Join Comcast and be a Part of Something Big.</b> </p></div><div><p> </p></div></div><div><div><p><b>What you will need to have</b> </p></div><div><ul><li><p>High School Diploma or equivalent </p></li></ul></div><div><ul><li><p>Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary </p></li></ul></div><div><ul><li><p>Regular, consistent, and punctual attendance. </p></li></ul></div><div><ul><li><p>Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly. </p></li></ul></div><div><p> </p></div><div><p><b>Perks and benefits</b> </p></div><div><p>Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. </p></div><div><ul><li><p>We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full Time employees), Paid Time Off, and a 401K Savings Plan – with up to 6% dollar-to-dollar matching. </p></li></ul></div><div><ul><li><p>…and much more </p></li></ul></div><div><p> </p></div><div><p><b>Employees at all levels are expected to:</b> </p></div><div><ul><li><p>Understand our Operating Principles; make them the guidelines for how you do your job. </p></li></ul></div><div><ul><li><p>Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. </p></li></ul></div><div><ul><li><p>Know your stuff, be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. </p></li></ul></div><div><ul><li><p>Win as a team make big things happen by working together and being open to new ideas. </p></li></ul></div><div><ul><li><p>Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. </p></li></ul></div><div><ul><li><p>Drive results and growth. </p></li></ul></div><div><ul><li><p>Support a culture of inclusion in how you work and lead. </p></li></ul></div><div><ul><li><p>Do what's right for each other, our customers, investors, and our communities. <br/> </p></li></ul></div></div><div><p><b>Disclaimer</b> </p></div><div><p>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. </p></div><div><p>Comcast is an EOE/Veterans/Disabled/LGBT employer. </p></div><div><p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. </p></div><p/><p>Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.</p><p><b>Skills:</b></p><p>Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Resilience; Communication; Professional Integrity</p><br/><p><b>Salary:</b></p><p>Base Pay: $15.00<br/><br/>The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.</p><p>Total Target Compensation (Base Pay plus Targeted Commission): $22.69</p><p>Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.</p><br/><br/><br/><br/><p>Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the <a href="https://jobs.comcast.com/benefits" rel="nofollow">compensation and benefits summary </a> on our careers site for more details.</p><br/><p><b>Education</b></p><p>High School Diploma / GED</p><p><b>Certifications (if applicable)</b></p><p><b>Relevant Work Experience</b></p><p>2-5 Years</p><p/>

<p>Ready to fast-forward your career?  Then join Comcast as we shape the future at the intersection of media + technology.  As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. 
<br /><br />
We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. 
<br /><br />
If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.  Learn more about us or start your job search now!
</p>

Comcast Corporation

Xfinity Retail Sales Consultant

Business Development

Compensation and Benefits

Customer Experience

Customer Relations

Customer Satisfaction

Customer Support/Service

Customer/Client Research

Diversity

Exceeded Sales Goal

Follow Through

Interviewing Skills

Lift/Move 25 Pounds

Maintenance Services

Multimedia

Operations Processes

Persuasion Skills

Resolve Customer Issues

Retail

Retail Operations

Retail Sales

Sales

Team Player

Comcast

FEED

Title:Temporary Account Implementation Specialist – 6 Month AssignmentPay: Up to $20 per hour depending on experienceThe Account Implementation Specialist is responsible for consulting with parishes to implement stewardship or fundraising strategies. The incumbent will devise a strategy to cultivate relationships with the parishes resulting in successful engagements for our customers, yielding both high levels of customer satisfaction and attainment of revenue goals for the Parish.

<div><strong>Title:</strong> <strong>Temporary Account Implementation Specialist</strong><strong> – 6 Month Assignment</strong></div><div><strong> </strong></div><div><strong>Pay: Up to $20 per hour depending on experience</strong></div><div><strong>The Account Implementation Specialist is responsible for consulting with parishes to implement stewardship or fundraising strategies. </strong><strong> </strong><strong>This role will incorporate the full breadth of </strong><strong>our</strong><strong> products and services to the extent possible as part of the overall solutions. </strong><strong> </strong><strong>In this role you will be the primary project manager while also collaborating closely with the sales consultant, leveraging your fundraising knowledge. This role is seasonal, up to 6 months.</strong><strong> </strong><br/><strong> </strong></div><div><strong>The incumbent will devise a strategy to cultivate relationships with the parishes resulting in successful engagements for </strong><strong>our</strong><strong> customers, yielding both high levels of customer satisfaction and attainment of revenue goals for the Parish.</strong></div><div><strong>The Account Implementation Specialist will play a crucial role in planning, implementing, and managing stewardship and fundraising campaigns to support the </strong><strong>parishes’</strong><strong> mission and goals.</strong></div><div><strong>Essential Job Functions:</strong></div><ul><li><strong>Manage consulting and parish programs aimed at increasing parish offertory and/or parishioner engagement levels at parishes.</strong></li><li><strong>Manage all program related operations ensuring achievement of organizational parish program goals.</strong></li><li><strong>Collaborate with parishes on related materials and events, ensuring timeliness, accuracy, and consistency of messages.</strong></li><li><strong>Assist with ongoing measurement of financial success of in Offertory Solution engagements,</strong><strong> </strong><strong>both for the client and internally.</strong></li><li><strong>Develop strong positive relationship contacts at assigned parishes which result in repeat business.</strong></li><li><strong>Develop a thorough understanding of diocesan organizations and business processes.</strong></li><li><strong>Develop and implement strategies for capital fundraising programs to help parishes meet specific goals.</strong><strong> </strong></li><li><strong>Lead and train parish staff and volunteers involved with the campaign, providing direction, support, and motivation to ensure campaign goals are realized.</strong></li><li><strong>Monitor campaign and program progress, provide regular updates to the parishes, and evaluate and adjust(adapt) strategies as needed.</strong><strong> </strong></li><li><strong>Conduct presentations and workshops as appropriate.</strong></li><li><strong>Be a strategic partner who proactively offers new solutions to benefit the customers and to help their respective programs.</strong></li><li><strong>Provide regular progress updates </strong><strong>to</strong><strong> the OSV management team to include recommendations and business justification for any proposed changes to products and services or additions to products, services and/or strategies.</strong></li><li><strong>Work closely with pre-production and production teams, administrative teams, and others to ensure timely response to client requests, and resolution of any problems.</strong></li><li><strong>Coordinate resolution of customer issues in a timely manner, making follow-up calls as required.</strong></li><li><strong>Use CRM and other management systems to enter orders, track progress, and update sales representatives.</strong></li><li><strong>Use other tools as needed to provide sales revenue reporting, revenue retention reporting (increased/decreased revenue) and Customer Satisfaction</strong></li><li><strong>Ability to travel to conventions, diocesan events, or customer meetings.</strong></li></ul><div><strong>* </strong><strong> </strong><strong> </strong><strong> </strong><strong>Other duties as assigned</strong><strong> </strong></div><div><strong>Requirements:</strong></div><div><strong>Required Skills</strong><strong> </strong></div><ul><li><strong>Excellent verbal and written communication skills. Bilingual preferred.</strong><strong> </strong></li><li><strong>Proficiency in handling statistical data to evaluate fundraising effectiveness and devise strategic initiatives.</strong></li><li><strong>Ability to identify needs and effectively promote products and services.</strong></li><li><strong>Strong relationship building skills required.</strong></li><li><strong>Detail-oriented with the ability to take initiative and work independently.</strong></li><li><strong>Ability to set and meet goals without supervision.</strong></li><li><strong>Technical skills to coordinate training and meetings.</strong></li><li><strong>Strong organizational skills with the ability to prioritize tasks.</strong><strong> </strong></li><li><strong>Effective time management capabilities.</strong></li><li><strong>Be a collaborative team player.</strong></li><li><strong>Effective problem-solving skills.</strong></li><li><strong>Adaptable</strong><strong> </strong></li></ul><div><strong>Required Education</strong></div><ul><li><strong>Bachelor’s degree in business or communication preferred and/or commensurate work experience</strong></li></ul><div><strong>Required Experience</strong><strong> </strong></div><ul><li><strong>Proficient with Word, Excel, PowerPoint and Outlook</strong></li><li><strong>1-3 years of consulting, customer service or project management experience.</strong></li><li><strong>Training experience</strong></li><li><strong>Proven record of revenue results with high levels of customer satisfaction</strong></li><li><strong>Experience working with various organizations within the Church with proven success.</strong></li><li><strong>Knowledge of business management and proven ability to create plans to achieve objectives. </strong><strong> </strong><strong> </strong></li><li><strong>Prior fundraising experience, including fundraising techniques, donor cultivation and strategic planning capabilities.</strong><strong> </strong></li></ul><div><strong>Working Environment:</strong></div><ul><li><strong>Incumbent</strong><strong> will work in an office environment</strong></li><li><strong>This position requires the ability to work on-site in Huntington, IN, on a hybrid schedule 3 days per week</strong></li><li><strong>The incumbent may be required to travel</strong></li></ul><div><strong>Supervisory Responsibilities:</strong></div><ul><li><strong>None</strong></li></ul><div><strong> </strong></div><div><strong> </strong></div><div><strong>#Huntington</strong></div><div> </div>

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