Key Responsibilities:
Assist with booking and confirming flights, hotels, cruises, and vacation packages
Support clients by answering travel-related questions and providing reservation updates
Review booking details for accuracy, including dates, traveler information, and payment timelines
Maintain organized client records and documentation
Communicate professionally via phone, email, and messaging platforms
Provide follow-up assistance prior to departure and after travel completion
Qualifications:
Strong attention to detail and organizational skills
Clear and professional communication abilities
Comfortable navigating online systems and reservation platforms
Ability to manage tasks independently in a remote environment
Customer service or administrative experience is helpful but not required
What We Provide:
Comprehensive onboarding and step-by-step training
Access to established booking systems and supplier tools
Flexible remote work environment
Supportive team structure and collaboration
Ideal Candidate:
This role is ideal for individuals entering the travel industry, career changers seeking a remote opportunity, or professionals who enjoy structured work supporting client experiences.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Position Overview:
We are seeking organized and service-driven individuals to join our team as a Travel Reservations Assistant.