Overview: The Business Analyst – User Training Support provides support to the program’s Lead Trainer / Instructional Designer to enable effective user training, operational readiness, and adoption of a Commercial Off-The-Shelf (COTS) software solution for a U.S. Government customer.
The ideal candidate is a user-focused analyst who can translate technical system functionality into clear, role-based training inputs, while also flexibly supporting requirement clarification and functional analysis when needed.